Alumni Engagement Manager (Alumni Relations Consultant)

The Alumni Relations team at Indiana University South Bend fosters meaningful and lifelong relationships between alumni and the university through strategic engagement, volunteer opportunities, signature events, and philanthropic partnerships. The department plays a key role in strengthening alumni affinity, promoting campus pride, and supporting institutional advancement efforts through collaborative programming and outreach.

Job Summary

The Alumni Engagement Manager serves as a key relationship-builder and campus partner, developing opportunities that connect alumni to Indiana University South Bend in meaningful and impactful ways. This role collaborates with university departments, advancement partners, faculty, staff, and volunteers to support alumni engagement initiatives aligned with the universitys mission and strategic priorities.

Department Specific Responsibilities

• Plans, coordinates, and executes alumni engagement programs, events, volunteer opportunities, and outreach initiatives that strengthen alumni connection to Indiana University South Bend.
• Builds and maintains strong relationships with alumni, campus partners, faculty, staff, and community stakeholders to advance alumni engagement goals.
• Identifies, recruits, and supports alumni volunteers for advisory groups, campus engagement opportunities, mentoring, networking, and event participation.
• Collaborates with University Advancement, Development, Career Services, Academic Affairs, Student Affairs, and campus leadership to create meaningful alumni engagement opportunities.
• Develops and implements targeted communication and outreach strategies to increase alumni participation, event attendance, volunteerism, and affinity with the university.
• Assists in planning and executing signature alumni events, networking programs, donor engagement activities, and campus traditions.
• Utilizes alumni engagement data, participation trends, and best practices to evaluate program effectiveness and recommend opportunities for continuous improvement.
• Supports budget tracking, event logistics, vendor coordination, and stewardship activities related to alumni engagement initiatives.
• Represents Indiana University South Bend at campus, community, and alumni events, including occasional evening and weekend programming.

General Responsibilities

• Plans, coordinates, and executes alumni volunteer projects, programs, and events as a leader advisor for an assigned alumni group.
• Identifies, recruits, and develops alumni to serve in key volunteer and leadership roles.
• Collaborates with other university advancement officers to engage and cultivate alumni through various initiatives.
• Conducts research and analyzes data to recommend key market priorities consistent with alumni association and institutional goals.
• Develops best practice processes and systems for increasing alumni volunteer involvement and connection with the university.
• Manages budgets; writes and edits publications and other communications.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION


Required

• Bachelor's degree in a related field.

Preferred

• Masters degree in Communications, Public Relations, Business, Marketing, Nonprofit Management, Student Affairs, or a related field

WORK EXPERIENCE


Required

• 2 years of program development, volunteer engagement and cultivation, or budget administration.

Preferred

• Experience in alumni relations, advancement, fundraising, higher education, volunteer management, event planning, community engagement, or constituent relations.
• Experience in a higher education, nonprofit, or mission-driven environment.

SKILLS


Required

• Strong verbal communication and listening skills.
• Demonstrates project management skills.
• Ability to simultaneously handle multiple priorities.
• Ability to build strong customer relationships.
• Ability to exercise initiative, work independently and effectively as a team member.

Preferred

• Experience developing and implementing engagement programs, outreach strategies, or relationship-based initiatives.
• Experience working collaboratively with internal stakeholders, volunteers, boards, or community partners.
• Strong relationship-building and stakeholder engagement skills with the ability to connect authentically with diverse alumni populations.
• Demonstrated ability to plan and execute events, programs, or engagement initiatives with strong attention to detail.
• Strong written and verbal communication skills, including public speaking, presentation, and professional correspondence.
• Ability to build collaborative partnerships across departments and external constituents.
• Experience utilizing CRM systems, event management tools, or engagement databases to support outreach and relationship management.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Ability to analyze participation trends and engagement data to inform programming and outreach strategies.
• Demonstrated initiative, adaptability, and a customer service-oriented approach.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU South Bend Campus

South Bend, Indiana

Advertised Salary

Salary Range: $52,000 - $55,000 annually


Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .


Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Development & Advancement

Job Family: Alumni Relations

Click here to learn more about Indiana University's Job Framework.


Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.


Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .


Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at View email address on click.appcast.io or by visiting IUPD.


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