Senior Business Process Analyst

Senior Business Process Analyst (Agile Delivery and Project Tracking)Location: Any Location / Remote Full Part/Time: Full time Job Req: RQ227053 Type of Requisition: Regular Public Trust/Other Required: BI Full 6C (T4) Job Family: Process and Operational Efficiency Job Qualifications: Skills: Agile Methodology, Business Analysis, Project Management Certifications: None Experience: 5 + years of related experience US Citizenship Required: YesJob ResponsibilitiesProject Management & TrackingLead day-to-day project management activities, including schedule development, milestone tracking, dependency management, and risk/issue mitigation.Maintain and manage project plans, dashboards, status reports, and delivery roadmaps to ensure transparency across stakeholders.Track progress across multiple Scrum and Kanban teams using Jira, ensuring alignment between planned work, in-flight activities, and delivery commitments.Ensure timely follow-up on action items, deliverables, blockers, and stakeholder requests through disciplined project tracking routines.Establish repeatable project workflows and documentation standards to strengthen governance and operational consistency.Agile Management & FacilitationFacilitate Agile ceremonies including sprint planning, backlog refinement, daily standups, reviews, and retrospectives.Support cross-functional teams by removing impediments, improving communication flow, and ensuring alignment to sprint goals.Monitor sprint health metrics (velocity, burndown, capacity, flow) and proactively address risks impacting delivery.Manage Jira workflows, boards, tasks, and queries to support project transparency and operational efficiency.Business Analysis & Process OptimizationCollaborate with stakeholders to elicit, document, and validate business and functional requirements, translating them into user stories and acceptance criteria.Document end-to-end processes and identify areas for optimization, automation, or reengineering to improve operational efficiency.Partner with SMEs, technical teams, analysts, and operations staff to ensure requirements are understood and delivered correctly.Maintain structured documentation and linked artifacts in Confluence to ensure traceability across requirements, development, and reporting.Tools & TechnologyUse Jira and Confluence extensively for project planning, tracking, reporting, and documentation.Leverage AI tools for project tracking, workflow automation, documentation updates, and multi-project coordination.Required QualificationsBachelor's degree or equivalent combination of experience.3+ years of project management, business analysis, or Agile delivery experience.Proven experience tracking projects, managing schedules, writing requirements, and developing user stories.Proficiency with Jira and Confluence for project management, requirements tracking, and workflow documentation.US citizenshipPreferred Qualifications:Familiarity with refugee and immigrant population or other social programs.Understanding of ITIL or other process improvement frameworks.Experience with integration of business and operational data into Jira and Confluence to enable traceability, reporting, and workflow automation.WHAT GDIT CAN OFFER YOU:Full-flex work week401K with company matchInternal mobility team dedicated to helping you own your careerCollaborative teams of highly motivated critical thinkers and innovatorsThe likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.