Legal Receptionist

Job Description Job Description Job Title: Legal Receptionist (Bilingual – Spanish)
Location: Rancho Cucamonga, CA
Schedule: Monday–Friday, 9:00 AM – 6:00 PM (1-hour lunch break)
Employment Type: Full-Time
Position Overview:
We are an Immigration, Criminal Defense, and Personal Injury Law Firm. We are seeking a professional, reliable, and goal-oriented Legal Receptionist to serve as the first point of contact for our law firm. This role is critical in delivering excellent client service, managing inbound communications, and ensuring efficient scheduling and follow-up with prospective and existing clients. The ideal candidate is organized, personable, and driven to contribute to the firm’s growth by effectively handling client intake and lead conversion.
Key Responsibilities:
Answer and manage a high volume of incoming calls in a professional and courteous manner
Conduct initial client intake and accurately document relevant information
Follow up with prospective clients (leads) to schedule consultations and maintain engagement
Schedule and confirm appointments for attorneys and staff
Maintain and update client records in the firm’s case management system
Coordinate daily office communications and ensure smooth front desk operations
Provide general administrative support as needed
Qualifications:
Bilingual in Spanish and English (required)
Prior experience in a law firm or professional office setting (preferred)
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Ability to multitask and manage time effectively in a fast-paced environment
Goal-oriented mindset with a focus on client service and lead conversion
Proficient in Microsoft Office and/or case management software
Education Requirements
Bachelors Preferred
Compensation & Benefits:
Competitive hourly pay (based on experience)
Opportunities for growth within the firm
Supportive and team-oriented work environment
How to Apply:
Please submit your resume along with a brief cover letter describing your experience and interest in the position.