Senior Program Manager, Revenue Operations

Job Duties

The Senior Program Manager is responsible for planning, coordinating, and reporting on our most important, cross-functional projects. The Senior Program Manager plays an integral role in creating a framework and instilling a discipline for project management excellence across the global department, ensuring projects are following repeatable, reliable processes and methods.

Success in this role requires exceptional project management skills, the ability to lead, influence and collaborate with a cross-functional – and geographically dispersed – team to achieve project goals and marketing objectives, and experience with creating and rolling out a framework that can be used by others to successfully manage projects of varying complexity. The ideal candidate is detail and results-oriented and has experience in managing complex cross-functional projects.

What you can expect to do in this role:

Project Identification and Prioritization:Assess and recommend with department leadership to identify and prioritize projects that require professional project management.

Project Planning:Coordinate deliverables, develop and manage timelines, establish milestones, manage budgets and make adjustments based on changes to project scope.

Project Management:Utilize proven project management techniques to lead top priority cross-team or cross-departmental projects. Projects will range from important product or campaign launches to complex process improvements to sales technology rollouts and other high-impact projects.

Backlog and project board management: Own the backlog and project boards within the Project Hub, prioritize backlog in collaboration with department senior leadership, and provide regular report outs of project status, team capacity, and recommended actions for ongoing hygiene and management

Project Management:Translate broad program management direction from department senior leadership to implement and roll out a project management framework, including elements such as workflows, templates, tools and scorecards, to enable all teams in the marketing department to successfully and efficiently execute projects in our increasingly complex business.

Measurement and Continuous Improvement: Develop and implement methods to measure adoption and success for each project; report on progress, influence project team members toward accountability, and partner with frontline managers or escalate to senior department leadership when challenges persist; refine and improve the framework over time.

Communication:Communicate effectively with all levels of the organization and external partners as needed. Listen actively, encourage an open exchange of ideas and opinions and keep stakeholders apprised of project updates.

Collaboration:Model and promote collaboration by working with others across the project team, key stakeholders and organization. Collaborate with other project managers to facilitate knowledge-sharing and best practices across teams and inform improvements to the marketing project management framework.

Serve as the subject matter resource for program management best practices across the department, proactively identifying gaps in process adherence and bring forward recommendations to improve consistency and outcomes.

What we are looking for:

Project Management Professional (PMP) Certification (Preferred)

Minimum of 5 years of project management experience with the ability to manage multiple projects and geographically distributed stakeholders simultaneously (Required)

Minimum of 3 years of experience working at a technology company or B2B software company (Preferred)

Experience managing backlogs and complex projects using project management tooling, Jira preferred (Strongly Preferred)

Strong collaborator with excellent verbal and written communication skills

Exceptional influencing and interpersonal skills; managing change; goal setting; project management and problem solving

Self-starter that takes ownership and accountability

Motivated, continuous learner with a strong technical aptitude

EDUCATION & CERTIFICATIONS

HS Diploma / GED Degree (Required)

4 year / Bachelor's Degree in Business, Project Management, or related major (Preferred)

A combination of relevant experience and education may be considered

How we help you reach your best potential:

Named a 2025 Best Companies to Work For by U.S. News

Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being

Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z

Named one of Forbes Most Trusted Companies in 2024

Named a 2024 Best Companies to Work For by U.S. News

Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families

Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®

Named a 2024 Best Technology Company to Work For by U.S. News

We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees!

You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.

Our volunteer time off allows employees to support and give back to our communities.

We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.

Minimum Education Required

HS Diploma / GED Degree required.

Minimum Experience Required

Minimum of 5 years of project management experience managing multiple projects and geographically distributed stakeholders simultaneously.

Shift

First (Day)

Number of Openings

1

Compensation

$86,680.00 - $140,340.00 / Annually

Postal Code

55402

Job Type

Full Time

Place of Work

Remote

Requisition ID

View phone number on click.appcast.io

Job Benefits

Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.