Sales Development Representative

Job Description

Job Summary:

• The Sales Development Representative (SDR) fills Milvian's sales pipeline by booking qualified first meetings for our Account Executives.
• This is an outbound role: you will research target accounts, build prospect lists, and reach decisionmakers by phone, email and LinkedIn.
• You will also act fast on inbound leads, qualifying them and converting interest into scheduled meetings.

Responsibilities:

Meeting setting

• Book qualified discovery meetings for Account Executives and hand off each one with clear notes on the prospect's needs.
• Respond to inbound leads quickly, qualify them against our ideal customer profile, and convert them into scheduled meetings.
• Confirm meetings and follow up on no-shows to keep the calendar full.

Outbound prospecting

• Run multi-touch outreach sequences across cold calls, email and LinkedIn.
• Write personalized messaging that speaks to each prospect's industry and operational challenges.
• Handle early objections and keep conversations moving toward a meeting.

Sourcing and list development

• Research and identify target accounts in industrial, commercial and public-sector markets.
• Build and enrich prospect lists with verified contacts, titles and company data.
• Map buying committees inside target accounts and find the right entry points.
• Partner with Marketing and Sales leadership to refine the ideal customer profile and target segments.

Pipeline and CRM management

• Log every activity, contact and outcome accurately in the CRM.
• Track progress against weekly and monthly goals and report on results.
• Share what you hear from prospects to improve messaging and targeting.

Experience:

• 1+ year in sales development, business development, inside sales or another target-driven, customer-facing role.
• Comfort making a high volume of cold calls and handling rejection with resilience.
• Strong written and verbal communication, including concise, personalized emails.
• Organized and self-directed, able to manage many prospects and follow-ups at once.
• Hands-on experience with a CRM such as Salesforce, HubSpot or ZoHo.
• Curiosity about technology and a willingness to learn how IoT, AI and cloud solutions solve business problems.

Nice to Have:

• Experience selling B2B technology, SaaS, cloud or professional services.
• Familiarity with prospecting and data tools such as LinkedIn Sales Navigator, ZoomInfo, Apollo or similar.
• Experience with sales engagement platforms such as Outreach, Salesloft or HubSpot Sequences.
• Exposure to industrial, manufacturing or public-sector buyers.
• Bachelor's degree in business, communications or a related field, or equivalent experience.