Pharmacy Technician Supervisor - Operating Room and Cardiovascular Center Pharmacies

Pharmacy Technician Supervisor

This position is responsible for performing activities relating to and supporting the coordination, training, and supervision of pharmacy technicians in the Operating Room and Cardiovascular Pharmacies. Duties and responsibilities will include activities related to the practice of pharmacy as a pharmacy technician. This includes preparation, compounding, packaging, storing, recording, processing, dispensing, labeling and delivery of medications and pharmaceutical supplies. The Pharmacy Technician Supervisor will also provide functional supervision of Pharmacy Technicians, collect and or/record metrics, quality and/or surveillance data, and develop and implement process improvements. This is a full-time position requiring employees to report on-site, with minimal remote work as needed.

The Pharmacy Technician Training Supervisor will have attained mastery in multiple roles within pharmacy practice. This individual will be responsible for coordinating and supervising all technical aspects of the Operating Room and Cardiovascular Center Pharmacies, as well as additional tasks and roles, including:

• Demonstrates ongoing competency in all technician duties and responsibilities (refer to Pharmacy Technician Associate, Intermediate, and Senior job descriptions)
• Coordinates all aspects of the Operating Room and Cardiovascular Center Pharmacies, including:
• o Developing policies and procedures
• o Recruiting
• o Coordinating and participating in applicant evaluations
• o Coordinating pharmacy technician schedules
• o Developing and coordinating new employee training schedules.
• Provide supervision of pharmacy technicians
• Coordinates and participates in the recruiting, hiring, orientation, performance appraisals, training, promotions, disciplinary actions, vacation schedules, and reviewing of payroll records and time reports for pharmacy technicians
• Contributes to patient care/staffing in a pharmacy technician role (up to 40% of time/effort), depending on the enrollment and needs of the Pharmacy Technician Training Program
• Assists in training of other employees as needed
• Supports Pharmacy Technician Trainers across all pharmacy work areas, providing ongoing assessment of employee training and additional training/ remediation as needed
• Assists in the development and preparation of training manuals and procedural materials
• Facilitates the training and implementation of work practice changes and process improvement initiatives and oversees day to day workflow
• Gathers area metrics and summarizes information in reports
• Overseeing management of pharmaceutical supply inventory
• Contribute to the strategic planning and achievement of departmental goals and objectives
• Assists with problem solving and process improvements
• Participates as an active member of internal work groups/committees
• Coordinates, oversees, and implements employee off-boarding
• Provides expertise, oversight, and management of competency assessments as needed
• Assesses pharmacy technician and pharmacy intern staff needs for education, skill, and professional development, and develops appropriate training, education, and competency assessment plans to address highest needs, at least annually
• The percentage mix of these duties will vary depending on the needs of the Pharmacy Technician Training Program and the patient care/staffing needs of the Department.

Graduation from high school or an equivalent combination of education and experience. Must be at least 18 years of age. Current licensure, or eligibility for licensure, that meets the State of Michigan Pharmacy Technician licensing requirements is necessary. This includes:

• A temporary pharmacy technician license (valid for 1 year and is non-renewable) or a full pharmacy technician license upon hire
• If the successful candidate has or obtains a temporary pharmacy technician license, s/he must successfully obtain a full pharmacy technician license before the temporary license expire
• Excellent communication skills, including fluency in writing, reading and speaking English
• Demonstrated excellent teaching and/or training skills
• Proficient computer skills and literacy, including Windows-based and Microsoft Office-based programs
• Proficiency in basic mathematic skills relevant to pharmacy technician responsibilities
• Must be able to prioritize tasks with accuracy and dependability.
• Demonstrates good communication and teamwork with pharmacy and other interdisciplinary team members (e.g. nursing, etc.)

Promotes positive communications with entire health care team. Mentors others via feedback, in-service training, etc. Adapts positively to change and helps to lead change process. Promotes learning experiences for staff. Participates and/or leads staff meetings and other work groups for problem identification, solving, and planning. Leads process improvements and supports implementation of changes.

The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations:

• Ability to work in a stationary position for long periods of time
• Walking long distances
• Ability to communicate/exchange information
• Fine motor coordination/dexterity necessary for keyboarding, typing and compounding
• Positioning self to enable movement of inventory
• Pulling, bending and manual dexterity movements
• Moving of up to 45 pounds
• Understand and follow written and verbal instructions
• Ability to visualize details at close range in order to perform activities such as transcribing and reading from a screen

Minimum of 5 years of relevant experience as a pharmacy technician. Strong teaching skills. Excellent teamwork and collaboration. Excellent communication skills. Excellent teaching and/or training skills. Project management and prioritization skills. Professionalism. Commitment and follow-through. Flexibility and Adaptability.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

The State of Michigan Department of Licensing and Regulatory Affairs (LARA) requires all Pharmacy Technicians to be licensed. The new regulations allow for a one-time temporary license for up to 1 year, during which time a Technician must successfully complete requirements to become certified and meet all other State of Michigan requirements for a Full Pharmacy Technician License. UMHS Pharmacy Department provides coaching and additional information to support Technicians to become certified and licensed.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This schedule for this position may vary and include some weekend and holiday coverage

This position will report to the Pharmacy Manager, CVC Pharmacy, Surgery and Cardiovascular Services.

This individual will supervise pharmacy technician employees in the Operating Room and Cardiovascular Center Pharmacies.

Upon applying for this position, you will be sent an invitation within two business days to complete on online pre-employment assessment. To ensure you receive this invitation, please add "View email address on click.appcast.io" as a secure sender to your email contacts. Applicants who have completed the assessment will be considered viable candidates for this position. (Please note, if you have already completed the assessment once, you will not be asked to complete it again.)

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.