Back Office Gaming Support Specialist with German and English

Position is based in Sofia, Bulgaria, and we will assist you to relocate. TELUS Digital Bulgaria is looking for Back Office Gaming Support Specialists with German to join our Game Support Team. Typical Day Assist our players with any issues they might experience or report Focus on the player and provide the ultimate player experience Listen to the voice of the players and communicate it further to the appropriate teams Work with our team to improve our processes Qualifications Fluency in German and a good command of English Gaming experience – you have played games and can relate to a player’s concept, community, and mindset Player empathy and understanding a player’s perspective when tackling their issues Understanding of Player Support Desire to help the players as best as possible and to contribute to the team’s success Benefits Relocation Bonus: €1,500 Gross (paid in 2 instalments) – to support relocation and initial rent costs 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home Fully paid training Stable job and career development opportunities Additional health insurance More than fifty benefits and services to choose from Positive international working environment Support and learning Apply now! #J-18808-Ljbffr TELUS Digital