Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Nick Romo State Farm Agency
Ithaca, New York 17850

Be the go-to expert. Solve problems. Protect what matters.

At Nick Romo State Farm , customers rely on us for more than a policy—they rely on us for guidance. As a Multiline Representative , you’ll be the person who understands the full picture of a customer’s needs and helps connect the dots across multiple lines of coverage.

This role is ideal for someone who enjoys variety, thrives on problem-solving, and wants to build a career by becoming knowledgeable across auto, home, life, and health products—without being boxed into one lane.

This Role Is a Strong Fit If You:

• Stay calm and solution-focused when customers are dealing with unexpected situations

• Enjoy learning and explaining how different types of coverage work together

• Build trust through clear communication and follow-through

• Prefer consultative conversations over scripted sales pitches

• Are motivated by growth, skill-building, and becoming a subject-matter resource

What You’ll Do Day to Day:

• Serve as a primary point of contact for customers with questions across multiple product lines

• Review accounts to ensure coverage is aligned as customers’ needs change

• Identify gaps or opportunities where additional protection may be beneficial

• Support policy changes, renewals, billing questions, and claims follow-up

• Document activity accurately to ensure continuity and compliance

• Participate in office initiatives that improve customer experience and retention

What You Bring to the Team:

• Strong communication skills and the ability to explain complex topics simply

• Curiosity and willingness to learn multiple insurance products

• Organization, attention to detail, and follow-through

• Comfort managing multiple types of customer requests in a fast-paced environment

• Previous insurance, customer service, or sales experience preferred

• Property & Casualty and Life & Health licenses (or willingness to obtain with agency support)

Why This Role Stands Apart at Nick Romo State Farm:

• Exposure to multiple lines , not just one product or function

• A path to becoming a trusted advisor rather than a transactional rep

• Paid licensing and ongoing training

• Competitive compensation with performance incentives

• A collaborative, team-first office culture

  If you want a role that builds deep insurance knowledge while making a real impact for customers, apply today to join Nick Romo State Farm.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.