Programmatic Account Manager

Job Summary Comcast Advertising is driving the TV advertising industry forward, delivering ads to linear and digital audiences and pioneering the technology that makes it possible. This role serves as a strategic partner to Sales, coordinating, escalating, and translating activities across stakeholders throughout the pitch‑to‑pay lifecycle. It combines programmatic expertise, operational coordination, analytical problem‑solving, and client‑facing communication to support campaign success from pre‑sale planning through post‑campaign analysis. Core Responsibilities Partner closely with Sales as the primary day‑to‑day contact for active programmatic advertisers and agencies, supporting campaign continuity, communication, troubleshooting, and escalation management in collaboration with Operations teams. Act as the programmatic continuity expert across the full campaign lifecycle, ensuring seamless coordination from pre‑sale through post‑campaign wrap‑up. Partner with Programmatic Campaign Managers and Technical Account Managers to support campaign onboarding, setup, execution, optimization, troubleshooting, and delivery monitoring. Support Sales teams during the RFP and planning process by translating client goals into executable programmatic strategies and recommendations. Coordinate across Sales, Operations, Campaign Management, Technical Account Management, Analytics, Yield, Planning, Legal, Finance, and external partners to ensure alignment and successful campaign execution. Monitor campaign health and performance in partnership with operational teams, proactively identifying risks, gaps, optimization opportunities, and escalation needs. Support troubleshooting efforts by helping investigate campaign, delivery, pacing, creative, targeting, reporting, platform, or technical issues and coordinating with appropriate internal and external stakeholders to drive timely resolution. Help manage client, agency, and partner escalations by ensuring clear communication, cross‑functional alignment, accountability, and follow‑through throughout the resolution process. Support creative and ad copy workflows in partnership with operational teams to help ensure campaigns launch accurately and on time. Prepare and deliver campaign performance reports, insights, recap materials, and client‑facing presentations that translate data into actionable business insights. Build and maintain strong relationships with agencies, advertisers, DSPs, and internal stakeholders to support long‑term partnership growth and retention. Develop and maintain operational documentation, workflows, best practices, and sales support resources to improve efficiency and scalability. Support revenue tracking, reporting, billing coordination, and campaign reconciliation in partnership with Finance and Operations teams. Identify process improvement opportunities and contribute to operational excellence initiatives across the organization. Stay current on industry trends, platform capabilities, identity solutions, measurement methodologies, privacy changes, and evolving programmatic best practices. Support strategic initiatives, testing opportunities, and special projects as needed. Qualifications 5–7 years of relevant work experience in programmatic advertising or a related field. Bachelor’s degree preferred; extensive related professional experience may also be considered. Strong knowledge of programmatic advertising, analysis, campaign management, and trading. Excellent analytical problem‑solving skills and ability to translate data into actionable insights. Client‑facing communication skills with demonstrated ability to manage relationships, escalations, and cross‑functional alignment. Experience coordinating with Sales, Operations, Campaign Management, Technical Account Management, Analytics, Yield, Planning, Legal, and Finance teams. Proficiency in monitoring campaign performance, troubleshooting technical issues, and reporting results. Skills Programmatic Advertising, Programmatic Analysis, Programmatic Campaign Management, Programmatic Trading. Compensation Primary Location: Pay Range: $85,368.83 – $128,053.24. This job can be performed in Illinois with a Pay Range of $74,697.72 – $128,053.24. Base pay is one part of the Total Rewards. Eligible employees may receive a commission (for sales positions) or a bonus (for non‑sales positions). Benefits are available to eligible employees and details can be found on the careers site. EEO Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr