Ophthalmic Technician

Benefits:

Certification reimbursement

Team appreciation events

Annual scrubs allowance

Paid holidays

Free, nearby parking

Supportive, collaborative work environment

Annual workwear allowance

Complimentary annual eye exam

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Why Join Modern Eyes?

At Modern Eyes, great eye care starts with kindness, trust, and truly listening to people. We are a friendly, local eyecare practice combining personalized care, modern technology, thoughtful communication, and independent eyewear. Our team is committed to helping every patient feel welcome, supported, and understood.

While our patients come first, our team is a very close second. You’ll be part of a close-knit, supportive workplace built on compassion, patience, curiosity, and collaboration. We value long-term growth with performance-based increases that recognize reliability, skill development, and teamwork.

Position Summary

The Ophthalmic Technician works closely with the Optometrist and patient care team to provide an excellent patient experience. This role includes preparing patients for exams, performing diagnostic testing, supporting patient flow, and helping each visit feel smooth and reassuring.

Patient care or customer service experience is helpful, but ophthalmic technician experience is not required. We provide hands-on training and support for someone who is dependable, curious, open to feedback, and excited to grow in healthcare.

This is a full-time position, 40 hours per week, with a Tuesday-Saturday schedule. No Sundays, late evenings, or major holiday work.

Who Thrives in This Role

Someone who is compassionate, detail-oriented, tech-comfortable, eager to learn, receptive to feedback, calm in a busy setting, and able to communicate clearly while working as part of a team.

Duties & Responsibilities

Welcome patients and visitors with warmth and professionalism

Help patients feel informed and comfortable by listening carefully, communicating concerns to the care team, and explaining next steps

Conduct entrance testing and patient history, including visual acuity, confrontation fields, ocular motility, cover test, color vision, stereo vision, pupil testing, chief complaint, and medical history

Perform diagnostics, including autorefractor, lensometer, Optos, OCT, and visual fields

Coordinate with the Optometrist and care team to manage patient flow and support clinic efficiency

Maintain accurate patient records, including health, insurance, testing, and visit information in the EMR system

Clean and maintain ophthalmic equipment and organized workspaces

Assist with contact lens training, hygiene and insertion/removal

Assist with scheduling, phone calls, referrals, and co-management

Support inventory, payments, claims, basic optical tasks, and other patient care or administrative tasks as assigned

Experience & Education

Required:

Comfort working with patients

Strong communication and interpersonal skills

Ability to use technology accurately

Willingness to learn ophthalmic testing, terminology, and office systems

Collaborative attitude

High school diploma or equivalent

Preferred:

Experience in ophthalmic, medical, hospitality, retail, or customer service settings

Familiarity with medical terminology, EMR systems, or ordering platforms

Familiarity with contact lens training

Proficiency with Microsoft Office and Google Suite

Physical Requirements

This role requires, with or without reasonable accommodation:

Using ophthalmic equipment, computers, phones, and EMR systems

Performing close visual tasks and documentation

Using fine motor skills

Moving throughout the office to assist patients and access equipment

Occasionally lifting or moving items up to 25 pounds

Remaining attentive, patient, and professional in a busy clinical setting

Employment & Schedule Requirements

Authorization to work in the United States

Ability to work in person at our practice location

Availability to work a Tuesday-Saturday schedule

Equal Opportunity Employer Modern Eyes is an equal opportunity employer. We welcome applicants from all backgrounds and make employment decisions based on qualifications, merit, and business needs. Reasonable accommodations may be made for qualified individuals with disabilities to perform the essential functions of the role.