LTL Specialist

Job Title: LTL Specialist

Industry: Freight Forwarding / Transportation / Logistics

Location (city, state): Wood Dale, IL

Assignment Type: Direct Hire

Pay: $55,000 - $65,000 annually

Work Schedule: Hybrid schedule with 2 remote days per week. Remaining schedule to be confirmed.

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

An established global transportation and logistics organization specializing in freight forwarding, supply chain management, and transportation solutions. The company supports customers across domestic and international markets through a variety of logistics services.

Job Description:

We are seeking an experienced LTL Specialist to manage and coordinate Less-Than-Truckload transportation operations. This individual will oversee carrier relationships, negotiate freight rates, monitor shipment performance, and identify opportunities to improve transportation efficiency and cost savings.

The ideal candidate will bring hands-on experience in LTL freight management, strong industry knowledge, and the ability to balance operational responsibilities with excellent customer service.

Key Responsibilities:

• Coordinate daily LTL freight movements, including carrier selection, pickup arrangements, shipment tracking, and delivery confirmations
• Build and maintain carrier partnerships while identifying transportation options and negotiating competitive pricing
• Review carrier performance, transportation expenses, delivery timelines, and service quality to identify improvement opportunities
• Research shipping delays, address delivery complications, and resolve customer concerns
• Partner with Sales, Operations, Warehouse, and Accounting teams to support efficient shipment execution
• Maintain accurate shipping records, transportation documentation, and customer billing information
• Review freight invoices, investigate billing discrepancies, and dispute inaccurate carrier charges
• Ensure transportation activities align with DOT and FMCSA regulations, internal procedures, and industry standards
• Respond to customer inquiries and provide timely support through phone and email
• Participate in weekend coverage rotations when needed and assist with additional operational projects

Qualifications:

• 5+ years of experience in logistics, transportation, freight forwarding, or a related field
• Hands-on knowledge of LTL freight operations and shipment coordination
• Experience managing carrier relationships, sourcing transportation providers, and negotiating freight rates
• Strong customer service background with the ability to resolve shipping and delivery issues
• Understanding of freight forwarding procedures, transportation regulations, and industry operations
• Experience reviewing freight invoices, investigating billing discrepancies, and managing carrier disputes
• Familiarity with DOT and FMCSA regulations
• Proficiency in Microsoft Excel and experience with transportation or ERP platforms such as CargoWise and SAP
• High school diploma or equivalent required; bachelor's degree or relevant professional certification preferred
• Excellent communication, organization, and problem-solving abilities
• Ability to manage competing priorities while maintaining accuracy in a fast-paced environment
• Self-directed work style with the ability to collaborate across multiple departments

Perks:

• Hybrid work flexibility
• Tuition reimbursement opportunities
• Professional development and career growth opportunities
• Employee discounts
• Health and wellness programs
• Company events and employee engagement activities
• 401(k) retirement plan

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.