Veterinary Receptionist (PT)

Receptionist Position at Urgent Animal Care of Arlington

Urgent Animal Care of Arlington is dedicated to delivering specialized urgent veterinary services rooted in quality, compassion, and continuous improvement. We are proud to be an AAHA Accredited facility, reflecting our commitment to the highest standards of medical practice. This dedication is recognized by our community, evidenced by our outstanding 4.9-star Google rating. If you are seeking a fast-paced, supportive environment focused entirely on urgent and critical patient care, we invite you to explore how you can do your best work here. We understand that success comes from support and continuous learning. As a valued member of our network, we ensure you have access to the resources necessary to grow your career and achieve your goals. We prioritize development, offering structured programs designed to help teammates succeed, whether that involves achieving credentialed technician status, moving into leadership roles, or accessing high-quality internal educational resources. You will find a culture where collaboration is encouraged, stress management is prioritized, and your professional contributions are consistently recognized. Our focus is on delivering comprehensive urgent care, utilizing advanced diagnostics and treatment protocols to manage unexpected and critical cases. Teammates are supported by a commitment to quality medicine that includes access to internal specialty consultations and cutting-edge equipment, ensuring you have the tools required for complex cases. We emphasize evidence-based practice and continuous clinical education to maintain the high standards expected of an AAHA Accredited hospital. This environment allows you to deepen your clinical skills in a setting dedicated solely to urgent and critical patient needs. Arlington, Virginia, offers an exceptional quality of life just across the Potomac River from Washington D.C. This vibrant and highly desirable area is known for its excellent public transportation, rich history, and abundant parks and green spaces. Whether you prefer bustling urban districts filled with diverse dining and cultural opportunities or quiet, established neighborhoods, Arlington provides a professional, highly accessible environment where you can establish deep community connections. Joining us in Arlington means stepping into a location that supports both professional ambition and personal well-being.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.