Manager, Operations
$75k - $80kRoadrunner Transportation Systems Inc
- # Manager, OperationsApplylocations: Bolingbrook, ILtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R0002309This role sits at the center of service center performance—where execution, accountability, and operational precision directly impact profitability, service quality, and customer trust. As Roadrunner continues to scale its high-density, metro-to-metro model, this position ensures that daily operations across the service center run with consistency, discipline, and measurable performance. The Manager, Operations is responsible for translating strategy into execution—aligning people, processes, and metrics across dock operations, linehaul, pickup and delivery, and administrative functions. Success in this role means driving efficiency without compromising safety or service, improving cost control, and building a team that consistently meets or exceeds operational targets. This is a mission-critical leadership role for maintaining network integrity and enabling Roadrunner’s industry-leading service performance.# **What you’ll do**## ## **1. Lead end-to-end service center execution*** Oversee daily operations across pickup and delivery, dock operations, OS&D, inbound/outbound linehaul, and office functions* Ensure execution aligns with profitability targets, service standards, and network performance expectations* Step into supervisory and managerial roles as needed to maintain continuity and performance* Maintain on-call leadership responsibility for escalations and business-critical issues## ## **2. Drive operational performance and cost control*** Monitor and manage key financial and operational drivers including TOCs, revenue components, labor expenses, and freight manifests* Develop, track, and communicate performance metrics that align with service center and corporate objectives* Identify inefficiencies and implement corrective actions to improve throughput, cost efficiency, and service reliability* Partner with leadership to align operational performance with broader business goals## ## **3. Build, develop, and lead high-performing teams*** Support hiring, onboarding, training, and development of service center personnel* Evaluate performance and provide structured feedback to drive accountability and growth* Set clear expectations and align team members to department and service center goals* Lead by example—modeling professionalism, urgency, and operational discipline## ## **4. Ensure regulatory compliance and risk management*** Partner with Independent Contractors to ensure adherence to safety standards and government regulations* Maintain readiness for and respond to inquiries from regulatory agencies and government officials* Safeguard sensitive business and customer information with a high degree of integrity and confidentiality* Uphold company policies related to HazMat, safety certifications, and equipment operation## ## **5. Strengthen cross-functional coordination*** Collaborate with corporate teams, other service centers, sales teams, agents, and service providers* Resolve complex issues escalated beyond supervisory levels with speed and clarity* Participate in cross-functional initiatives that improve operational alignment and network performance* Communicate clearly across all levels to ensure alignment and execution# **What you bring*** Bachelor’s degree or 4–5 years of operations management experience in transportation, logistics, or a related field* Proven experience leading multi-functional operational teams in a fast-paced, service-driven environment* Strong financial and operational acumen, including experience managing labor, revenue components, and performance metrics* Proficiency in Microsoft Office (especially Excel) and general business systems; AS/400 experience preferred* Solid understanding of transportation operations including linehaul, dock, and pickup/delivery workflows* HazMat certification and forklift qualification (or ability to obtain)* Strong communication skills with the ability to engage effectively across all levels, including corporate stakeholders and external partners* Demonstrated ability to analyze data, interpret regulations, and apply logical problem-solving in complex situations* Experience managing confidential business information with discretion and integrity* Ability to prioritize, delegate, and manage multiple operational demands simultaneously# **How you operate*** You think in systems, not silos—optimizing how operations connect end-to-end* You own outcomes and hold yourself and others accountable to measurable results* You move with urgency while maintaining operational discipline and safety standards* You communicate clearly, directly, and with purpose across all stakeholders* You make decisions based on data, not assumptions* You lead from the front—visible, engaged, and setting the standard* You navigate complexity without losing focus on execution* You continuously look for ways to improve process, cost, and performance# **About Roadrunner**We’re not just moving freight; we’re reimagining long-haul shipping. Our Smart NetworkTM offers more direct long-haul metro-to-metro routes than any other nationwide LTL carrier in the United States, with service extending into Canada and Mexico and terminals across 40+ metro markets. Powered by AI and machine learning, our operations platform ensures real-time tracking, custodial control, and full shipment visibility. With driver teams executing over-the-road (OTR) moves — and no freight moving on rail — customers experience industry-leading transit times, minimal rehandling, and dramatically reduced risk of loss or damage.Our 900+ owner-operators benefit from scheduled freight, fewer touches by design, consistent long-haul density, and a differentiated metro-to-metro model that creates predictable earning opportunities.This precision and performance have earned Roadrunner national recognition by over 3,000 shippers, and was ranked this year #1 in Operations, #1 in Technology, and #1 in Value in the Quest for Quality Awards, as well as honors as a Top 100 Trucking Company by Inbound Logistics and a Top Tier Service Carrier by Mastio.We’re growing fast. Roadrunner is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!**We Run Safe. We Run Smart. We Run Together.**# **Compensation & Setup*** **Pay:** $75,000–$80,000 base salary* **Location:** Onsite – Chicago, IL* **Benefits:** Full benefits package including medical, dental, vision, 401(k), and paid time off# **Physical Demands and Work Environment**The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.## ## **Physical Demands*** Heavy physical activity performing strenuous daily activities of a primarily product/technical nature.* While performing the duties of the job, the employee is regularly required to sit, stand, walk, reach/handle items, work with fingers, and talk and hear others in conversations via the phone or in person.* The employee is occasionally asks to stoop, kneel, crouch, crawl, climb or balance and lift objects up to 100 lbs.## **Work Environment*** The noise level is moderate based on general conversation tones, ringing phones and printer operation.* Works in well-lighted, heated and/or air-conditioned indoor office/shop environment with adequate ventilation.* Might be required to occasionally work in high, precarious places.\* The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.\* Roadrunner is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.\* We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!
- J-18808-Ljbffr Roadrunner Transportation Systems Inc
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Manager, Operations in Chicago, IL vacancy
$85k - $94k
...three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and... ...leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial...SuggestedFull timeTemporary workWork at officeVeolia
Stickney, IL15 hours ago$160k - $200k
...Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.We are seeking a Senior Manager of Product Operations to help us transition from an app-based marketplace to an agent-first world. We believe the future of work isn't about...SuggestedHourly payLocal areaShift work$125.8k - $185k
About the TeamOur Account Development Strategy & Operations team is responsible for designing, building, and running a world-class sales... ...our Commerce Platform.We are looking for an experienced Manager to help build and scale a new commercial initiative.About the...SuggestedHourly payWork at officeLocal areaRemote workFlexible hours$171.6k - $338.3k
...LBPaaS) offering provides enterprises with an outcome-driven, end-to-end learning operations model that goes far beyond traditional outsourcing. We are seeking a highly driven Senior Manager to lead the growth and expansion of our Learning Business Process as a Service...SuggestedLocal areaVisa sponsorship$186k - $256k
...real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an... ...growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ensuring each function has...SuggestedWork at officeLocal areaWorldwideFlexible hours$212k - $235k
Job DescriptionAs a Manager at Kearney, you will be a key contributor to the growth and development of our Strategic Operations (SOP) practice as we offer honest advice and practical guidance to our clients. Working alongside a dedicated and diverse set of people, you will...Temporary workWork at officeImmediate startRelocationHome officeFlexible hours$135k - $145k
...providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in... ...positive impact as we scale. About this Role: The Senior Manager of Special Operations is responsible for solving complex operational...Minimum wageFull timeTemporary workWork at officeLocal areaImmediate startFarmer's Fridge Careers
Chicago, IL3 days ago$122.65k - $176.55k
...Sr. Manager - Revenue Operations This role serves as a strategic partner to Sales Leadership, owning the forecasting, planning, and performance management processes that drive revenue growth. You will help leaders understand business performance, identify risks and...Temporary workShift workUber Freight
Chicago, IL3 days ago- ...solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial... ...commercial functions, including Data Management, Sales Operations, Commercial Analytics, and BI/Reporting . Technical Expertise...Permanent employmentWork at officeRemote workRelocationFlexible hours
Beghou Consulting
Evanston, ILmore than 2 months ago - ...Heinz through our Instagram and TikTok channels!Senior Finance Manager, FP&A at a Glance….The Senior Finance Manager will be a key finance... ...Monthly Performance Review preparation / aggregation, Annual Operating Plan budgeting process, Strategic Plan, Impairment...Hourly payFull timeImmediate startFlexible hours
$55k - $70k
...right patients, at the right time. We are looking for a Process Manager who will work with cross-functional teams to support new assay... ...document business and technical needs for software tools and operational procedures. Work closely with engineering and product teams...Shift work$130k - $150k
...changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric... ...capabilities to improve clinical and financial outcomes. The Manager, IT Strategy & Operations is a client-facing consulting leader...Full timeContract workLocal area$98k - $134k
...Division.Responsible for the efficient use of resources to ensure operational performance. Ensure enforcement of all company and... ...follow-throughCommunicates procedural changes to Customer Service Managers, supervisors and employees and ensures complianceMonitors and...Flexible hoursNight shift$125.8k - $185k
...retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of... ...organizational structure must grow with it. We are looking for a Manager level in Sales Strategy and Operations to 1. Develop strategic...Hourly payWork at officeLocal areaRemote workFlexible hours$70k - $80k
...Project Manager, Operations Fully Remote • Allied Benefit Systems Overview Salary Range $70,000.00 - $80,000.00 Salary Position Type Full Time Category Operations Description POSITION SUMMARY The Project Manager, Operations is responsible for managing...Full timeWork experience placementWork at officeRemote workWork from homeAllied Benefit Systems
Chicago, IL3 days ago- ...Position Summary The PMO is responsible for providing project management leadership for cross-functional business initiatives. This... ...best practices in project management, change management, and operational excellence. Lead continuous improvement initiatives that...Contract workVisa sponsorshipWork visa
Formerra
Chicago, IL24 days ago $135k - $155k
...Description Who We Are AIR Communities is a Multifamily Real Estate Operator headquartered in Denver, CO. We are one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets. At AIR, we value...Full timeTemporary workWork at officeLocal areaAIR Communities
Chicago, IL15 days ago- ...business advisors to the brands within a business unit, and the Manager, ECM Ops – BU Partnership plays an integral role in achieving... ...in partnership with BU Sales Strategy. Partner with Sales Operations and Business Unit Sales Strategy teams to brief and help commercialize...Full timeWork at officeFlexible hours
The Kraft Heinz Company
Chicago, IL4 days ago - ...researches, designs, and implements new index strategies supporting both Cboe’s branded indices and client‑owned indices. Manager of Index Operations coordinates the daily calculation, maintenance and validation of CGI’s indices in the US, including client interaction,...Work at officeImmediate start
Cedar Cares, Inc
Chicago, IL1 day ago - ...curve. Why This Role Matters CG Advisor Network is growing, and that growth demands an operations infrastructure that is both scalable and deeply reliable. The Manager of Institutional Operations & Client Services sits at the center of that effort, ensuring that...Work at office
CG Financial Services
Chicago, ILmore than 2 months ago $130k - $150k
SummaryHarbor Capital Advisors, Inc. ("Harbor Capital") is seeking a Manager, Fund Administration Operations to join its Fund Administration and Analysis team. The Manager leads Harbor's Fund Administration Operations function, focusing on process improvement, technology...Full timeWork at office- ...Description:Epiq’s Advisory team is seeking a highly motivated, entrepreneurial individual to join our team of legal operations experts in the role of Senior Manager - Consultant. Epiq’s Advisory group is recognized for our strong marketplace position, and we are looking for...Full timeWork experience placementWork at officeLocal area
- About Northern TrustAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern... ...role offers the opportunity to lead a Banking Operations team responsible for transaction processing, document processing...Full timeTemporary workWork experience placementH1bWorldwideFlexible hours
$150k - $165k
...United States. However, we are not able to sponsor visas or take over sponsorship at this time.About the Role:The Senior Manager, Contact Center Operations is a high-level operations role responsible for the end-to-end performance and long-term strategy of multiple Contact...Full timeSummer workWork at officeLocal areaRemote workMonday to Friday$150k - $200k
Chicago, IllinoisOperations - Operations/Client Onboarding /HybridAbout Crypto.com/OG BrokerOG Broker is a Futures Commission Merchant... ...financial markets. The RoleWe’re seeking a Business Operations Manager or Director, based on experience, to own, and scale OG Broker’...Contract workWork at office$151.8k - $265.6k
Position Summary Manager - Capital Markets Operations and Technology Our Enterprise Operations & Risk offering enables clients to achieve profitable growth and competitive advantage by optimizing “heart of the business” operations. We leverage deep domain expertise...Work at office$229.8k - $270.3k
Are you ready to make an impact?West Monroe is seeking a Senior Manager with prior experience in Software Engineering management... ...product and technology platform strategy, product & engineering operating model transformation, operational improvement of Product, R&D/Engineering...Private practiceLocal areaImmediate startFlexible hours$26.5 per hour
...When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with... ...overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop...Hourly payFull timeTemporary workPart timeLocal areaAldi Inc.
Chicago, IL15 hours ago$129.35k - $188.08k
We are seeking a Manager, Security Operations, to lead our 24/7 Security Operations Center (SOC) and drive the next generation of AI-powered threat detection, investigation, and response. This is a hands-on leadership role where you'll shape security strategy, lead major...Full timeWork at office- ...Job Description Job Description PWS is seeking a hands-on Operations Manager – Commercial Operations to lead our commercial field operations while overseeing fleet readiness, transportation compliance, and maintenance administration. This is a field-first leadership...Hourly payFull timeWork at officeMonday to FridayAfternoon shift
Chicago Pressure Washing Systems
Cicero, IL9 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Manager, Operations. Be the first to apply!
Related searches
- senior manager clinical operations Chicago, IL
- managing director of operations Chicago, IL
- enterprise operations manager Chicago, IL
- regional director of clinical operations Chicago, IL
- director of sales operations Chicago, IL
- director of basketball operations Chicago, IL
- business operations manager Chicago, IL
- operation manager Chicago, IL
- radiology operations manager Chicago, IL
- director operations support Chicago, IL