Manager, Distribution, Electric Control Centre Operations

About usNational Grid is hiring a Manager for our Distribution, Electric Control Center Operations department in Altamont, NY.Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. Job PurposeTo operate the electric distribution and/or sub transmission network safely by providing real time control and managing the routine and emergency switching and control requirements of the appropriate field-based personnel in accordance with all regulatory and industry requirementsKey AccountabilitiesManage an operationally excellent Distribution Control Center, responsible for safe, reliable and effective operation of the electric system for routine, emergency, and outage restoration activities.Ensure compliance with all applicable regulating agency and company standards and procedures.Develops strategy, objectives and metrics to drive continuous performance improvement through consistent use of best practices across all distribution control centers.Take responsibility for facilitating delivery of National Grid’s Capital and maintenance plans and response to system outages in accordance with the appropriate regulations and procedures while maintaining a high level of customer satisfaction.Maintain close and effective working relationships with the Transmission Control Center, Distribution Control Centers and field work force and control center support roles to ensure coordinated strategies, communications and processes.Develop and maintain collaborative relationships with external organizations, companies and regulatory bodies to ensure customer safety and satisfaction, and build a clear understanding of operational expectations, communication requirements and regulatory mandates.Ensure all staff and operators are fully trained and certified as appropriate.Exercises the normal supervisory functions of employee selection, assignment, transfers, training and development, affirmative action, safety, discipline, performance evaluation, counseling and termination.Manages the work activities of employees, establishing clearly defined goals and standards of employee performance.QualificationsBachelor’s degree in Electrical Engineering / Power Systems preferred.3–5 years of relevant experience in an electric system control center role (e.g., Operator, Control Room Supervisor, or equivalent) with knowledge of transmission and distribution operations preferred; alternatively, 5–10 years of experience in electric T&D operations, including supervisory experience, with demonstrated knowledge of transmission and distribution network operations required.Experience with control center digital products and advanced tools; SCADA EMS, ADMS, databases and project management tools preferred.Minimum of 5 years of people leadership experience, including direct supervision, performance management, and team development required.Interpersonal skills with excellent verbal and written communication skills.General knowledge of wholesale and distribution markets.More InformationSalary$148k - $209k a yearNational Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.