Event Operations Assistant

Event Operations Assistant

The Event Operations Assistant is a key member of the Hunt Library production team, responsible for the execution of high-profile events within the Duke Energy Hall. This role blends technical Audio-Visual (AV) support with high-touch hospitality, ensuring that all physical and digital components of an event meet NC State University's standards of excellence.

Essential Functions & Responsibilities

• Technical Execution & Live Streaming: Lead the installation, operation, and strike of complex event infrastructure. This includes managing AV needs and executing live streaming for audiences, ensuring technical continuity throughout high-profile productions.
• Strategic Client Relations: Serve as a primary on-site consultant and Subject Matter Expert (SME) for stakeholders, proactively managing expectations and delivering a premium, hospitality-focused experience that aligns with the University's brand.
• Real-Time Problem Solving: Address and resolve technical or logistical challenges in a fast-paced environment; implement immediate adjustments to events based on client needs.
• Operational Maintenance: Conduct routine equipment troubleshooting and report hardware or facility issues to minimize downtime.
• Professionalism & Compliance: Maintain a high standard of professional conduct and represent the University with distinction. Participate in staff development sessions and team meetings.

Essential Qualifications

• Service Excellence: Proven track record of delivering superior customer service, preferably in a hospitality or technical production environment.
• Technical Aptitude: Foundational knowledge of Audio-Visual systems and a willingness to master complex production equipment.
• Communication: Advanced verbal and written communication skills for effective coordination with varied stakeholders and team members.
• Physical Requirements: Ability to maneuver, lift, and transport equipment weighing up to 40 pounds as required for event setup and breakdown.
• Team Collaboration: A demonstrated ability to work effectively within a multidisciplinary team to serve a varied global population.

Position Information

Requirements and Preferences

Work Schedule - Event-based; up to 29 hours per week (Rotating shifts between 7:00 AM 1:00 AM; includes evenings, weekends, and occasional holiday hours).

Recruitment Details

Anticipated Hiring Range - $21/hour

Job Open Date - 07/17/2026

EEO - NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact View phone number on click.appcast.io to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.