Customer Service Representative

Future Opening: Customer Service Representative What we have to offer Work Life Balance Competitive Pay No experience necessary. Paid Training You might be just who we're looking for Mosquito Joe of Greensburg - Johnstown is looking for an organized, positive and professional Customer Service Representative to join our growing team. In this role, you’ll be our customers’ first point of contact and responsible for delivering a best in class customer support experience. What your days will look like Identifies needs of customers and suggest services and/or products that are specific to the customer needs in order to generate revenue Handle customer calls/correspondence for service, scheduling, invoicing and billing inquiries on a daily basis Communicates with branch personnel to resolve service and scheduling issues Manage brand reputation through direct dealings with customers either by phone or email. Manage customer accounts via proprietary software system High school diploma, general equivalency diploma (GED) or equivalent Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.) Solid reading, writing, and verbal communication skills and the ability to present information in both internal and external settings Some basic math skills — add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. A little about us Mosquito Joe of Greensburg - Johnstown is more than just a company that offers mosquito and outdoor pest control services. We’re a locally-owned business that is a part of the Neighborly® family of Home Service franchises. Compensation: $15,000.00 - $30,000.00 per year When you put on a Mosquito Joe® uniform, you become part of the family—a group of people committed to excellent customer service and passionate about making the outdoors a place that’s fun for everyone. Working for our franchises means they’ll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we’re a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business. Do you have experience with Microsoft Office including Word and Excel? * How many years of Customer Service experience do you have? * We offer industry-leading wages and a bonus structure to benefit top employees. We are committed to make outside fun again. If you like to work hard, play hard, this is the place for you. Nationally Recognized Brand We are a locally owned and operated business, and part of the Mosquito Joe franchising system, the country's leading outdoor pest control company and recognized across the country. Work hard during the week so that you can enjoy nights, weekends, and holidays with your friends and family. I have worked with Mosquito Joe of Arkansas for a little over 3 years now. It has by far been the best job that I have ever had. Not only do I enjoy the job itself, but also enjoy everyone I work with. This company makes you feel like family from the moment you start working for them. We strive to provide the best customer service and make outside truly fun again for all our customers. We are so much more than a pest control company, mainly because of the way we genuinely care about our customers and want them to feel like they are part of our family as well. Being promoted to Office Manager and being able to lead my employees is such a great feeling. I hope to continue growing our company and help as many people as we can to be able to enjoy their yard with their family and friends because that is what matters most. #J-18808-Ljbffr Mosquito Joe