HR Experience Specialist

Role Description

We are seeking an experienced Human Resources Specialist to manage the employee lifecycle, with a particular emphasis on seamless onboarding and offboarding processes for both our supported employees and clients. This role involves cultivating positive relationships, efficiently managing HR data, and providing expert guidance on HR-related matters.

The ideal candidate will possess excellent communication and interpersonal skills, a strong understanding of employment law, and a highly organized, efficient, and approachable demeanor. This role is offered as a 3-month contract engagement, with the potential for extension or renewal.

How You’ll Make an Impact:

• Coordinate all aspects of onboarding and offboarding for supported employees, collaborating closely with global internal teams (Immigration, Payroll) and external service providers.
• Provide expert-level support to our clients, managing client queries and advising on benefits, international payroll, expense reporting, and other HR matters acting as a regional expert.
• Manage client relationships in conjunction with members of the client services team.
• Drive employee satisfaction amongst our supported employees with sincerity and passion, always with a customer service mindset.
• Drive client satisfaction through quick onboarding timelines and always maintaining our resolution time SLA.
• Assist in training new members on your team.
• Manage and audit all HR records, including personal information, onboarding and offboarding documents, personal documents, contract documents, and job-specific information.
• Ensure compliance with the local employment law in every process and notify proper points of contact of any rectification needs.
• Be aware of applicable Collective Agreements and partner with required teams to ensure compliance.
• Collaborate with internal teams who require regional-specific expertise (examples include but are not limited to Knowledge Base maintenance, and Product Development).
• Anticipate and identify potential issues, assist in the root cause analysis, and raise it to the concerned teams while ensuring proper resolution.
• Other duties as assigned… as a high-growth company, we embrace supporting ALL areas of the business.

Qualifications

• Bachelor’s degree in Human Resources or equivalent experience.
• 4-6 years of Human Resources experience required.
• Business proficiency in the English language required.
• Research-oriented, exceptional organizational skills and attention to detail with ability to quickly assimilate information.
• Excellent presentation, verbal and written communication, and listening skills.
• Technology-literate, including Google & Microsoft Office suite.
• Excellent communication and interpersonal skills.
• Friendly and professional demeanor.
• Good organizational skills.
• Conflict handling and resolution skills.
• Advanced knowledge of employment law.
• Empathy and an approachable demeanor.
• Attentiveness and honesty.
• Interest in international business and contributing at a consistently high level.
• Nice to have: previous experience working within EOR or HR Outsourcing.
• Nice to have: previous experience working through CRM systems.

Benefits

• Flexible Time Off – Take the time you need to recharge.
• Parental Leave – Support for growing families.
• Health and Dental Insurance – Where applicable, to cover you and your loved ones.
• Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Company Description

Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere.

At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work.