People Experience Lead

Role Description

The People Experience Lead partners closely with the Chief People Officer to help shape and deliver the people vision across a fully remote, AI-native, squad-based organisation. This is a senior generalist role spanning the full employee lifecycle - performance, leadership, culture, capability, wellbeing and talent - operating with a high degree of autonomy and judgement.

• Partner with the Chief People Officer to shape and deliver the people vision, strategy and priorities across the organisation
• Deliver end-to-end generalist support across the employee lifecycle - partnering, onboarding, performance, development, remuneration cycles, engagement, offboarding and talent acquisition
• Coach and mentor the People Experience team, building their capability and confidence
• Advise and upskill squad leads and guild leads as a trusted partner on people matters - performance, difficult conversations, team health and capability
• Own and continuously improve core people programmes, processes and policies, keeping them fit for a fully remote, AI-native, squad-based organisation
• Use people data and insights to identify trends and drive proactive, evidence-based decisions
• Champion Harrison.ai's culture and values, and lead engagement, wellbeing and belonging initiatives
• Manage complex or sensitive employee-relations matters with sound judgement and discretion

Qualifications

• At least 8 years generalist HR/People experience, including time in a senior or lead capacity
• Demonstrated experience partnering with senior leaders and executives to shape and deliver people strategy
• Deep, hands-on expertise across the full employee lifecycle - talent, performance, remuneration, engagement and employee relations
• Experience designing and delivering both cyclical and strategic people programmes
• Strong coaching and mentoring skills, with a track record of building capability in others without direct management authority
• Sound judgement and discretion handling complex, sensitive and confidential people matters
• Excellent stakeholder management and influencing skills across a diverse, distributed organisation
• Comfort operating autonomously in a fast-paced, remote-first environment

Requirements

• Tertiary qualification in HR, business, psychology or a related field
• Experience in a fast-scaling technology, healthcare or regulated environment
• Familiarity with squad/agile-style or non-hierarchical operating models
• Exposure to people analytics tools and data-driven people decision-making
• Experience supporting a globally distributed, multi-region workforce

Benefits

• Innovate for Global Good: Join us to pioneer world-first AI technology that transforms patient outcomes and helps build a healthier, fairer world.
• Collaboration Across Continents: Work with brilliant minds from every corner of the globe in a culture built on trust, autonomy, and genuine teamwork.
• Well-Funded & Global: Backed by world-class investors including Aware Super, Blackbird Ventures, Skip Capital, and Horizons Ventures, we’ve raised over US$240M to accelerate our global impact.
• Scale Your Potential: Tap into yearly L&D budgets, mentoring, hackathons, and secondments—all supported by a transparent growth framework to grow your career.
• Flex for Life: Work when and where you do your best—with WFH options, flexible hours, and the autonomy to make an impact your way.
• Support for Every Family Journey: From fertility to parenthood, loss, and even grandparenthood—we provide inclusive, thoughtful policies to support families in every stage.