Deposit Account Control Agreement (DACA) Sr. Product Manager

Location:For Those Who Work At Home, OhioPosition Location PolicyGeneral Location: within the United StatesHybrid Requirement (if within specific cities): If the selected candidate resides near KeyBank office (non-branch location), they are expected to work on-site 2 days per week.Job Summary (Job Brief)The Commercial DACA/Blocked Accounts Sr Product Manager is primarily responsible for all aspects of the DACA product experience, including product planning and discovery, product profitability, CX development, strategic direction, risk management and product operation. The Product Manager also provides guidance related to asset based lending (ABL) account & product structures. As a key contributor on the team, this individual will also work with other Product and Pricing Managers to drive forward initiatives and accelerate progress towards Key’s strategic initiatives by demonstrating product expertise, thought leadership, market support, client experience and partnering. ESSENTIAL JOB FUNCTIONSThe Commercial DACA Sr Product Manager will be responsible for all facets of KeyBank’s Commercial Deposit Account Control Agreement program, which includes solution consulting, onboarding, agreement language, billing, servicing and risk reviews.The Commercial DACA Sr Product Manager will be responsible for leading a team of DACA associates including hiring, training, developing, and conducting performance management.Continue to Enhance the overall onboarding and account servicing experience.Take a leadership role in the evolution of KeyBank’s Commercial Liquidity positioningSupport Ad-hoc research and resolution of daily issues, data requests, reporting requirements, finding remediation as well as regulatory requests.Partner with internal technology, 3rd party vendors, and other strategic partners to develop new client solutions.Deliver training internally and externally to convey an understanding of the products, their usage and functionality. Support the sales force in selling the products and articulating the benefits to clients.May serve as a Project Manager on product-related initiatives across various channels. Lead cross functional teams to ensure timely delivery of product management projects.Enhance systematic reconciliation, better data for better control and efficiency.Keep abreast of industry trends, regulatory changes and buying behavior patterns.Responsible for the strategic design and development of new product portfolios and services that meet a client needResponsible for monitoring and reporting out daily, weekly, and monthly acquisition performance trendsResponsible for understanding market conditions, the regulatory landscape and making recommendations for change as appropriate to internal and external conditionsAccountable for the compliance and legality of all product portfolio offerings and effectiveness of distribution and deliveryConsult with business leaders and management to obtain buy-in and input on recommended innovations and product portfolio enhancementsAccountable for scanning the competitive landscape, keeping a pulse on the competition with noted gaps, strengths, weaknesses and forecasting industry trendsAccountable for forecasting accuracy, performance measurement and monitoring, and overall client experience and impactsREQUIRED QUALIFICATIONSBachelor’s degree required in Business (Accounting, Finance, Economics) ; MBA preferred.Minimum of 5 years experience of product management or product developmentExperience with Deposit Account Control Agreements/ Blocked AccountsA drive to create, dig into, and use data and insights to identify opportunities to improve speed, quality, efficiency, and customer experienceProficient in Excel; VLOOKUP’s, Pivot Tables, and ability to summarize large data sets into tables and digested, etc. Must be able to create and conduct executive level presentations, present at industry venues, and interface with clients.Ability to work with all levels of Third-Party provider stakeholders and contactsDedicated to meeting the expectations of clients.Ability to identify inefficient processes, recommend solutions, and manage implementation.An ability to champion change, influence others, and foster teamwork.Proficiency with PCs and standard Microsoft Office software.PREFERRED QUALIFICATIONSAbility to manage issues/programs and conduct detailed analysis of varying complexity, solve problems and drive business goalsProven track record of identifying product gaps and representing client and business requirements to assist in prioritizing product developmentMust have experience of analyzing complex information from variety of sourcesMust be able to create and conduct internal and external stakeholder presentations, and clients as appropriate.Strong analytical skills and the ability to forecast. Excellent problem solving and quantitative skills. An ability to champion change, influence others, and foster teamwork.SkillsStrategic Thinking & Product Vision: Aligns product decisions with long-term business goals and market opportunitiesAnalytical & Data-Driven Decision Making: Uses data analysis, metrics, and insights to guide product strategy and performanceProduct & Financial Domain Expertise: Deep understanding of financial products, markets, and business driversCross-Functional Leadership: Leads and influences diverse teams across business, technology, and operationsProgram & Project Management: Executes complex, large-scale initiatives from concept through deliveryStakeholder Communication: Translates complex concepts into clear messaging for executives, partners, and teamsExecutive Storytelling & Presentation: Crafts and delivers compelling narratives to drive alignment and decisionsClient-Centric Mindset: Builds strong relationships and delivers solutions that meet customer needsChange Leadership & Innovation: Drives transformation, fosters innovation, and guides teams through changeCollaboration & Influence: Works effectively across functions and influences without direct authorityProblem Solving & Critical Thinking: Identifies issues and develops structured, practical solutionsResults Orientation & Accountability: Prioritizes effectively and consistently delivers measurable outcomesRisk Assessment & Mitigation: Proactively identifies and manages risks impacting product or project successTime Management & Prioritization: Balances multiple initiatives and deadlines with a focus on business impactTechnical & Tool Proficiency: Leverages tools (e.g., Excel, enterprise systems) to support analysis and executionKey has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.COMPENSATION AND BENEFITSThis position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.Job Posting Expiration Date: 09/02/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing View email address on click.appcast.io.#LI-RemoteSummaryLocation: Remote, United States; Brooklyn, OH; Buffalo, NYType: Full time