Customer Services Representative

Job Description

Job Description

This position assists Sales Department through extensive inside sales, customer-based administrative support, as well as marketing project coordination to aid sales goals and initiatives, Candidate will serve as the key administrator and liaison in all professional business, taking on various assignments and projects with responsibility for completion from beginning to end, communicating time-sensitive details of orders for production and working hand-in-hand with communications and marketing teams of the firm.

 

Candidate Attributes & Skills:

· The ability to manage a high volume of work and calls and decipher what's immediate from what can wait.

· Excellent writing, editing and verbal communication skills.

· Experience with Salesforce or similar Customer Relationship Management (CRM) platform operations and Amazon platform.

Must be proficient with JD Edwards software 

· Preferable Bilingual (English/Spanish)

· Advanced computer and technology skills especially with the full Microsoft Office Suite (Outlook, Excel & PowerPoint)

· Exceptional travel management coordination for flights, transportation, hotel accommodations as well as tradeshow booking.

· Strong knowledge of Amazon platform, Google, and various social media platforms and email and marketing automations (such as Mailchimp, Constant Contact, etc.)

· Experience working with high-level individuals.

· Critical thinker with strong attention to detail

· Liaison between Plant and Distribution Center while obtaining/providing logistic information.

· Performs all departmental support activities including inventory forecasting.

· Outstanding time-management skills to coordinate internal and external meetings for department.

· Professional, friendly and upbeat demeanor

· Team player capable of working in a congenial manner with all employees and departments.

Company Description

MAGNUM STAFFING is a recruiting and staffing solutions firm based in Houston, Texas, and founded in 1996.

Our areas of specialization include manufacturing, production, warehouse/distribution, technical, and logistics for the industrial business sector.

We also provide various services to any industry that assists the client in their human capital management issues. This includes vendor on premise, managed services, payroll transferring and a direct hire specialist focusing on exempt and non-exempt engineering, manufacturing, petrochemical, supply chain management, finance and field operations positions.

With the Staffing industry’s badge of professionalism and seal of excellence behind each hiring manager, Magnum has been designated as one of the top 10 staffing firms in Houston by the Houston Business Journal.
Also, Magnum was the first industrial staffing firm in Houston to require every hiring manager to be CTS certified, setting the precedent for the city’s industrial staffing industry. By ensuring each hiring manager earns CTS certification, Magnum guarantees its hiring professionals have the most up-to-date knowledge of current employment laws and procedures, as well as business operations and ethics.

DOE

Company Description

MAGNUM STAFFING is a recruiting and staffing solutions firm based in Houston, Texas, and founded in 1996.\r\n\r\nOur areas of specialization include manufacturing, production, warehouse/distribution, technical, and logistics for the industrial business sector.\r\n\r\nWe also provide various services to any industry that assists the client in their human capital management issues. This includes vendor on premise, managed services, payroll transferring and a direct hire specialist focusing on exempt and non-exempt engineering, manufacturing, petrochemical, supply chain management, finance and field operations positions.\r\n\r\nWith the Staffing industry’s badge of professionalism and seal of excellence behind each hiring manager, Magnum has been designated as one of the top 10 staffing firms in Houston by the Houston Business Journal.\r\nAlso, Magnum was the first industrial staffing firm in Houston to require every hiring manager to be CTS certified, setting the precedent for the city’s industrial staffing industry. By ensuring each hiring manager earns CTS certification, Magnum guarantees its hiring professionals have the most up-to-date knowledge of current employment laws and procedures, as well as business operations and ethics.\r\n