Catering Sales + Conference Services Manager

Job Description

Job Description

CATERING SALES + CONFERENCES SERVICES MANAGER

Kimpton Hotel Monaco Seattle (Newly Renovated!)

Downtown Seattle - 1101 4th Ave. (4th & Spring)

Pay for this role is $38.00 per hour + BONUS

COMPANY DESCRIPTION

Kimpton Hotel Monaco Seattle, situated in the heart of downtown, offers a luxurious yet playful experience with its bold, newly renovated design. Known for its jaw-dropping lobby, spacious guestrooms, and a unique vibe, the award-winning hotel provides a relaxing and stylish escape. Guests are steps away from iconic destinations such as Pike Place Market, the Waterfront, and Lumen Field. Dining experiences at Marin showcase the culinary diversity of the Pacific Northwest, offering seasonal, locally-sourced cuisine in vibrant settings. Kimpton Hotel Monaco Seattle is dedicated to creating unforgettable experiences for every guest.

POSITION SUMMARY

The Catering Sales & Conference Services Manager is responsible for generating and maximizing catering and event revenue while managing the planning and detailing of meetings, conferences, social events and other functions throughout Kimpton Hotel Monaco Seattle. This role owns the client experience from initial inquiry and sale through event execution and post-event follow-up, partnering closely with Food & Beverage, Banquets, Culinary and hotel operations to ensure profitable, seamless events.

CORE RESPONSIBILITIES

SALES & REVENUE

• Achieve and exceed assigned monthly, quarterly and annual catering and event revenue goals through proactive prospecting, networking, outside sales, referrals and repeat business.
• Solicit, negotiate and close new and repeat catering, corporate, social, nonprofit and special-event business.
• Respond to leads and inquiries promptly; conduct property tours, presentations, tastings and client meetings that effectively sell the hotel and Marin.
• Maximize total event revenue through strategic pricing, menu enhancements, meeting-room rental, audiovisual and other ancillary upselling opportunities.
• Maintain an active sales pipeline, accurate account information and reliable revenue forecasts; participate in sales and revenue strategy meetings.
• Build and maintain strong relationships with meeting planners, corporate clients, local businesses, event professionals and community partners.

EVENT DETAILING & CONFERENCE SERVICES

• Serve as the primary client contact from contract through event completion, translating the client’s vision into accurate and executable event details.
• Detail all assigned hotel events, including menus, room setups, timelines, audiovisual needs, guest counts, special requests, billing instructions and other operational requirements.
• Prepare accurate contracts, Banquet Event Orders (BEOs), event resumes, diagrams and related event documentation within established deadlines.
• Lead or participate in pre-conference and event planning meetings; communicate final details clearly to Banquets, Culinary, Front Office, Housekeeping, Engineering and other operating departments.
• Conduct pre-event inspections and client meetings as appropriate and remain visible during select events to ensure expectations are met.
• Review final billing and event performance, resolve discrepancies promptly and complete post-event follow-up to encourage repeat business.

REVENUE & ADMINISTRATIVE ACCOUNTABILITY

• Monitor function space and event flow to optimize availability, revenue and operational efficiency.
• Ensure contracted revenue, minimums, rental fees, service charges and other applicable charges are accurately reflected in event documentation and billing.
• Maintain accurate records in hotel sales and event systems, including Delphi/Salesforce, Opera and other required platforms.
• Support forecasting, reporting, competitive research and departmental initiatives as assigned.

EXPERIENCE WE’RE SEEKING

• Previous experience in catering sales or conference services in a hotel or event venue setting.
• Excellent communication and relationship-building skills.
• Strong attention to detail and organizational finesse.
• A collaborative, can-do attitude and calm under pressure.
• A passion for hospitality and creating ridiculously personal experiences for every guest.
• Proficiency in Microsoft Office; experience with hotel systems like Delphi/Salesforce or Opera is a plus but not required — we'll train.
• Ability to manage multiple priorities in a fast-paced environment and work a flexible schedule, including occasional evenings, weekends, holidays based on event needs.

OUR CULTURE - What It’s Like to Work Here

Refreshingly Human.

That’s how we describe the Kimpton culture. Not a tagline — a way of being. It’s what you’ll feel the moment you walk through our doors, and it’s what keeps our teams coming back.

Kimpton founder Bill Kimpton believed one thing above all else: hire the right people and get out of the way. From day one, this brand was built on empowerment — giving people the freedom to be creative, take chances, learn from mistakes, and do what’s right. That vision sparked something special in 1981, and it still runs through everything we do across 80+ hotels worldwide.

If that sounds like the kind of place you’ve been looking for — read on.

Be 100% You

If you join us, you won’t be asked to leave yourself at the door. Your quirks, your tattoos, your accent, your personal style — all of it is not just welcome here, it’s celebrated. Being professional at Kimpton doesn’t mean being a clone. It means showing up as your full, authentic self and doing the work with your own flair.

Be the Ultimate Host

At Kimpton, you’ll be empowered to act. To be creative. To read the room, anticipate what a guest needs after they ask, and do what you truly believe is right — without waiting for permission. We hire people we trust, and then we trust the people we hire.

Spark Joy

Beyond great service lives something more lasting: emotional impact. Spark Joy is about the moments guests carry with them long after checkout — the ones that make Kimpton feel different from anywhere else. You’ll have the power to create those moments every single day.

INCLUSION & BELONGING

A culture this special only works when everyone feels they belong in it. We’re committed to building a workplace where every person feels seen, heard, and valued — and where differences aren’t just accepted, they’re what make us better. We proudly welcome candidates of all races, ethnicities, ages, religions, abilities, sexual orientations, gender identities, and backgrounds.

BENEFITS + PERKS!

• On-site parking provided
• Dry Cleaning provided
• Hotel + restaurant discounts in all of Kimpton + IHG – worldwide!
• Paid Time Off – sick & vacation pay with rollover
• Paid Holidays from start date
• Affordable medical/dental/vision/HSA plans
• Basic & Supplemental Life Insurance
• Short/Long Term Disability Insurance
• Hospital Indemnity, Critical Illness & Accident Insurance
• Tuition Reimbursement
• Commuter Benefits
• 401K with Company match

The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.