Business Process Analyst

Location: Raleigh North Carolina United States Job ID: R0145205 Date Posted:

Company Name: HITACHI ENERGY USA INC Profession (Job Category): Finance Job Schedule: Full time Remote: Yes Job Description: Business Process Analyst The Opportunity In this role you will partner with the Business Process Manager to support leadership activities coordinate priorities and workload engage stakeholders and execute process improvement initiatives across the end-to-end Q2C process. You will identify process breakdowns control gaps handoff issues and opportunities for improvement while translating cross-functional challenges into business impacts implementation plans and sustainable solutions. The role involves leading change-management efforts facilitating process reviews and workshops supporting system enhancements and implementations managing cross-functional projects and maintaining process governance documentation KPIs and reporting. You will work across Sales Customer Service Finance Tax Operations Master Data and technology teams to improve process performance financial data quality order-entry accuracy and customer master data governance. Through process improvements stakeholder alignment and operational consistency you will contribute to reliable business operations that support effective performance management and ongoing innovation. How Youll Make an Impact Partner with the Business Process Manager on priorities workload coordination stakeholder engagement escalations and process improvement execution. Provide day-to-day guidance and continuity while supporting leadership coverage when needed. Evaluate the end-to-end Q2C process to identify breakdowns control gaps handoff issues root causes and improvement opportunities. Translate cross-functional process issues into business impacts recommendations implementation plans and sustainable solutions. Lead change-management activities including communications training readiness planning adoption support and reinforcement. Facilitate workshops process reviews system enhancements testing implementation and stabilization activities. Manage large cross-functional projects or processes with limited oversight and maintain accountability for results. Maintain process documentation governance standards controls dashboards KPIs work instructions and reporting insights. Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines. Your Background Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. Bachelors degree in Business Finance Information Systems Supply Chain Operations or a related field. Substantial work experience in business process improvement finance business partnering financial performance or a related area. Experience leading complex cross-functional business process review and improvement initiatives preferably across the end-to-end Q2C lifecycle. Knowledge of ERP systems such as SAP S/4HANA preferred. Advanced Microsoft Excel skills and experience with process mapping workflow review governance controls documentation and KPI development. Power BI experience is a plus. More About Us You will gain opportunities for collaboration professional growth and exposure to cross-functional business processes. Work on innovative energy technologies that support business process improvement and operational performance. Collaborate with experienced professionals across Sales Customer Service Finance Tax Operations Master Data and technology teams. Access learning and development opportunities through coaching training and process improvement initiatives. Receive health and retirement benefits. Benefit from paid leave and workplace flexibility.

Equal Employment Opportunity

(EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Equal Employment Opportunity Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals including females minorities protected veterans and individuals with disabilities. Accessibility and reasonable accommodation Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a

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on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process Hitachi Energy uses digital and automated tools including Al-supported solutions to assist with activities such as application screening job matching and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as

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