Desktop Support Specialist

Desktop Support SpecialistPeople, Incorporated is a human service agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity!People Incorporated is looking for a dynamic individual to join our IT team as a Desktop Support Specialist. This position is responsible for providing information technology support to the Agency.Essential FunctionsCoordinate the installation of new computers and peripherals.Replace desktop hardware as needed as well as basic laptop hardware.Troubleshoot hardware, software, and printer issues.Remove virus, spyware, and malware as needed.Install all software and hardware as required.Restore Windows software.Domain, Email & Intranet user setup and maintenance.Set up equipment for special events.Monitor and complete Agency IT Requests.Responsible for moving equipment as necessary.Maintain and run Network cabling as necessary.QualificationsAssociates degree in related field or equivalent combination of education and experience.Skill in office functions including but not limited to computer operations.Skill in organization, prioritization, and working independently.Skill in communicating and working with others cooperativelyA driver's license as well as a qualifying criminal background check and driving recordWhy Join Our Team?Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities.At People Incorporated you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes:Tuition Assistance Program4 weeks accrued paid time off11 paid holidays annuallyHealth InsuranceDental Insurance403(b) savings planWellness Activities and initiativesSelect employee discounts through LifeMartFSAEmployee Assistance ProgramFREE Life and Long-term Disability InsuranceShort-term Disability InsuranceJoin us! #peoplewithapurposePeople Incorporated is committed to fostering a respectful and supportive work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce are key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow.