Customer Portfolio Site Leader - CPM CS

Job Description Summary Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future. This “On‑Site” Customer Portfolio Leader is located at our customer power plant site 33 miles east of Kemmerer, Wyoming. The role is responsible for the profitability and customer satisfaction for assigned contracts and customer obligations, fulfilling service agreement obligations, fixed‑price, material program management, and interacting with members of customer service, parts, and transactional services, field service, repair service, and other teams. The leader will represent our brand while demonstrating accountability for functional, business, and broad company objectives for Gas Power. High levels of operational judgment are required to achieve outcomes under our SQDC principles. What You’ll Do Serve as a liaison between internal/external organizations and your assigned customer(s), owning the customer relationship, customer communication, and contributing to the overall business strategy inclusive of the P&L’s and growth opportunities. Develop and own the site customer communication plan, coordinate and facilitate regular “Customer meetings” reviewing open items and action plans, and reviewing existing and new GE Vernova products/services that could provide value for the customer. Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise, balancing maximum benefits for the customer and GE Vernova. Develop outage scope and communicate scope to the field services team. Plan outage/non‑outage parts including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable. Provide leadership in owning and driving all emergent/forced outage matters to resolution. Prepare, organize, and facilitate pre‑outage planning meetings, post‑outage meetings, and outage milestone meetings including on‑site repairs and part and component repairs performed in GRS addressing repair issues in the GE network. Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD &bonus structure. What You’ll Bring Bachelor’s Degree from an accredited university, or an associate’s degree from a college, or 7+ years of experience in the power generation industry. Minimum of 5 years of Technical Field Services with Heavy‑Duty Gas Turbine and/or Mechanical Power Outage experience. Ability to work at the site located in Wyoming. Relocation within the US is offered; no sponsorship for immigration support. What Will Make You Stand Out Passion for leading by example with exceptional communication skills, time management, and proactive leadership. Advanced knowledge of Microsoft tools and a vision for Lean Standard Work/Process Improvement. Strong experience with project management while adopting Lean processes and tools. Technical Field Service experience with HD Outage experience is highly valued. Compensation & Benefits Pay range: $91,400.00 – $152,200.00 (U.S. positions). Bonus eligibility: discretionary annual bonus. Benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Vernova; access to the Employee Assistance Program; GE Vernova Retirement Savings Plan with company matching contributions and company retirement contributions; tuition assistance; adoption assistance; paid parental leave; disability benefits; life insurance; 12 paid holidays; permissive time off. Relocation assistance is provided. Equal Opportunity Employer GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). #J-18808-Ljbffr A01098 GE Vernova International LLC