Clinical Administrator

Job Description

Job Description

Blossom ABA Therapy is hiring a Clinical Administrator to keep daily clinic operations organized, responsive, and connected. This role is the central coordination point for client schedules, staff schedules, attendance, caregiver communication, and administrative support to clinical leadership.

• Create, maintain, and troubleshoot client and RBT schedules.

• Track attendance, call-outs, late arrivals, cancellations, and coverage needs.

• Communicate schedule changes promptly to families, clinicians, and staff.

• Answer calls and messages professionally and route clinical, billing, or intake questions to the correct owner.

• Support the Clinical Director with records, documentation tracking, data entry, and daily operational priorities.

• Maintain accurate client and staff information in approved systems.

• Protect confidential information and follow privacy and documentation requirements.

• Identify recurring scheduling or communication problems and recommend practical improvements.

• At least one year of administrative, scheduling, healthcare, education, or clinic-operations experience is preferred.

• High school diploma or equivalent; relevant college education is helpful.

• Strong organization, follow-up, phone communication, and problem-solving skills.

• Comfort managing frequent schedule changes and time-sensitive communication.

• Proficiency with common office software; experience with scheduling, CRM, or electronic health-record systems is helpful.

• Ability to work the on-site schedule and communication coverage described in the posting.

Blossom offers a collaborative work environment and professional-growth opportunities. Benefits may be available based on employment status and plan eligibility. Compensation, work location, schedule, and any after-hours communication expectations are listed in the individual posting.

Blossom ABA Therapy is an equal opportunity employer and provides reasonable accommodations as required by law.