Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Vice President Operations

GuardianVets

Overview Get AI-powered advice on this job and more exclusive features. We are a rapidly scaling, tech-enabled business delivering veterinary care experiences. We are seeking a Vice President of Operations with significant call center or similar experience to lead our frontline team and help scale to the next level. Responsibilities Lead, coach, and inspire a team of customer service reps and supervisors to deliver fast, reliable, and compassionate support Monitor KPIs like response time, call resolution, customer satisfaction, and agent utilization, making data-driven adjustments in real time Partner with product and technology teams to leverage call center tools to enhance performance Build training, QA, and reporting systems that keep the team sharp and engaged Own staffing, scheduling, payroll and workforce planning to ensure seamless coverage and efficiency Drive continuous improvement initiatives and help shape the culture of a high-growth organization Qualifications Proven success managing call centers or customer support operations (preferably in a high-volume or tech-enabled environment) Strong leadership skills with a passion for coaching, motivating, and developing people Data-driven mindset: you live in dashboards, KPIs, and operational metrics Ability to thrive in a fast-moving, entrepreneurial environment where change is constant and growth is rapid Experience with modern call center platforms, workforce management, and telephony systems is a plus Why Join Us Be part of a fast-growing company with a mission that matters and a culture built on innovation and impact Work with state-of-the-art technology that makes teams more effective and clients happier A chance to lead, shape, and scale an operation that’s already making waves in the industry Competitive compensation, growth opportunities, and the satisfaction of building something game-changing If you’re a builder at heart and thrive on leading teams through growth, we’d love to hear from you! Job Type: Full-time Work Location: Strongly preferred to work in the office (La Grange, IL) or be able to regularly commute to office #J-18808-Ljbffr

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Vice President Operations in Chicago, IL vacancy
  • This is not a job posting. It is an invitation.There are operators, and then there are architects. The ones who do not just run a property...  ...gaming in one of the great American cities. We are seeking a Vice President of Resort Operations to build the operational foundation... 
    Operations
    Full time

    Bally's

    Chicago, IL
    3 days ago
  • $115 - $130 per hour

     ...for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!Vice President of OperationsThe VP of Operations is primarily responsible for overseeing operational support functions including scheduling, account management... 
    Operations
    Work at office
    Local area

    Titan Electronics

    Chicago, IL
    3 days ago
  •  ...Nidec continues to be a unique organization, and each location maintains its individual personality.Job DescriptionThe Vice President of Operations is a key member of Nidec’s Motion and Energy (MOEN) executive leadership team, responsible for leading global operational... 
    Operations
    Full time
    Worldwide
    Shift work

    Nidec

    Chicago, IL
    3 days ago
  • $240k

     ...VP OF OPERATIONS — CLASS A LUXURY HIGH-RISE LOCATION: Chicago, IL ABOUT OUR CLIENT: Our client is a premier owner-operator of Class A, ultra-high-rise multifamily trophy assets. To support their expanding portfolio, they seek a VP of Operations to introduce institutional... 
    Operations

    Cory Executive Recruiting

    Chicago, IL
    3 days ago
  •  ...The Vice President, Operations will serve as a key member of the executive leadership team, responsible for driving operational excellence, financial performance, client satisfaction, and scalable growth across Infuse Hospitality operations. Who Are We? Infuse Hospitality... 
    Operations
    Local area

    Phoenix3 Collective

    Chicago, IL
    4 days ago
  •  ...Vice President Of OperationsWe begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams...  ...creating a better society.Job DescriptionThe Vice President of Operations is a key member of Nidec's Motion and Energy (MOEN) executive... 
    Operations
    Worldwide

    Nidec

    Chicago, IL
    4 days ago
  • $200k - $250k

     ...A prominent national real estate development firmis seeking a Vice President of Operations to lead a premier portfolio of luxury and mixed-income residential communities across the Midwest. This executive leadership role offers the opportunity to drive portfolio performance... 
    Operations
    Local area

    Gainor Staffing

    Chicago, IL
    4 days ago
  • $250k - $275k

     ...Vice President of Operations Colorado Springs, CO, El Segundo, CA, Huntsville, AL, Arlington, VA, Austin, TX, Boston, MA, Chicago, IL, San Francisco, CA, New York, NY About Nooks Nooks is pioneering Classified-Infrastructure-as-a-Service (CIaaS) — designing,... 
    Operations
    For contractors
    Shift work

    Nooks

    Chicago, IL
    2 days ago
  •  ...Illinois | Hybrid with field/client presence as needed Position Summary SHE Consulting Group is seeking an experienced Vice President of Operations to lead the day-to-day operations of our growing consulting firm. The VP of Operations will serve as the senior operational... 
    Operations

    She Consulting Group

    Chicago, IL
    5 days ago
  • $140k - $180k

     ...possible care through a more convenient, centralized, continuous care model. Why is this Role Essential? Concerto is seeking a Vice President of Operations to join its team! The VPO will be responsible for all operations in the region. The VPO is a ccountable for general... 
    Operations
    Temporary work
    Work at office

    Concerto Renal Services

    Lincolnwood, IL
    4 days ago
  •  ...and providers provide services to over 10,000 patients from 6 counties across central and northern Illinoi s. The VPO (Vice President of Operations) directly supervises and leads overall CHP’s Customer Services Program, the Development Department, which includes Marketing... 
    Operations
    Work at office
    Local area

    Community Health Partnership of Illinois

    Chicago, IL
    3 days ago
  • $200k - $210k

     ...Compensation $200,000.00 - $210,000.00/year Job Description WeDriveU is seeking a strategic and results-oriented Regional Vice President of Operations to lead and manage field operations across our nationwide transportation network. This executive-level position is... 
    Operations

    Fountain-Fort Carson School District 8

    Chicago, IL
    5 days ago
  • $130k - $160k

     ...Overview As Director of Operations, you will set the vision and strategy for mission-critical operations across the firm. You will oversee the design and execution of resilient operational infrastructure, ensure the reliability of real-time data systems, and lead a high... 
    Operations
    Full time
    Flexible hours

    Supernova Technology™

    Chicago, IL
    1 day ago
  •  ...walks through the door.The leaders who take on roles like this do not just advance their careers. They define them.What You Will Own:Operations and ComplianceFull pre-opening sales strategy for group and convention businessTeam development, account targeting, and pipeline... 
    Operations
    Full time

    Bally's

    Chicago, IL
    3 days ago
  •  ...company including through M&AAbout Our ClientOur client for the Vice President of Global Procurement opportunity is a global chemical...  ...globallyDrive the organization through clear goal setting, operational steering, and execution.Ensure sourcing and procurement strategies... 
    Operations
    Local area

    Page Executive

    Chicago, IL
    4 days ago
  • $120k - $230k

     ...San Francisco / New YorkCompliance - Regulatory Compliance & Operations /RemoteOur Local Programs and Regulatory Compliance team is responsible...  ...and strategic leader to join our compliance team as the Vice president of Sanctions and Financial Crime Intelligence. This critical... 
    Operations
    Local area

    Crypto.com

    Chicago, IL
    2 days ago
  •  ...with leadership to evaluate, prioritize, and model financial impact of strategic programs and clinical initiatives.Leads monthly operational performance reviews, monitors budgets, analyzes variances, and implements corrective actions.Develops and implements annual business... 
    Operations
    Work at office

    Advocate Health

    Oak Brook, IL
    1 day ago
  • $166.07k - $249.1k

     ...culture of Caring. Connecting. Growing together.As the Regional Vice President of Business Development for Illinois, you provide sales...  ...grow market shareDevelop a collaborative partnership with the Operation Leadership team. Create and support a shared vision for growth... 
    Operations
    Minimum wage
    Full time
    Work experience placement
    Local area
    Remote work

    UnitedHealth Group

    Chicago, IL
    4 days ago
  •  ...brands lead, advantage follows. Go deeper. Be found.OverviewThe Vice President, Strategy leads a Strategy team across a large client...  ...This role combines strategic leadership, team development, operational excellence, and business growth responsibilities. ResponsibilitiesStrategic... 
    Operations
    Temporary work
    Freelance
    Flexible hours

    Publicis Media

    Chicago, IL
    3 days ago
  •  ...phasesAbility to develop and maintain a broad knowledge of TS and Commercial Card products, as well as the technology, equipment, operations processes, and systems commonly usedPreferred Qualifications, Capabilities, and SkillsUnderstanding of government bidding /... 
    Operations
    Contract work

    JP Morgan Chase

    Chicago, IL
    4 days ago
  • $170.4k - $210.49k

    Job Title:Vice President, Commercial Banking- Innovation BankingLocation:IL - Chicago LPOWhat you'll do:As a Vice President, Commercial Banker...  ....Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury... 
    Operations
    Full time

    Western Alliance Bancorporation

    Chicago, IL
    1 day ago
  • $200k - $225k

    Regional Commercial Vice President OpportunityGrowing company doubling revenue over the next 12 monthsAbout Our ClientOur client for the...  ...the current organization and future state regarding customers, operations, commercial, etc.Work with global leadership teams and... 
    Operations
    Long term contract

    Page Executive

    Chicago, IL
    2 days ago
  • $175k - $225k

     ...success meets success. What You'll Be Doing The Senior Vice President, Commercial Real Estate is responsible for identifying,...  ...project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let’s talk about how you can... 
    Operations
    Work experience placement
    Flexible hours

    Stifel Financial

    Chicago, IL
    1 day ago
  • $221.9k - $390.3k

     ...seeking a strategic and execution-oriented leader to serve as Vice President, Sales Strategy - Agentforce and Data 360. This leader will...  ..., AI-driven sales plays, and competitive positioning.Operational Cadence & Data-Driven Insights: Lead the weekly, monthly, and... 
    Operations
    Full time

    Salesforce

    Chicago, IL
    5 days ago
  • Join JPMorgan Chase & Co as a Vice President, where you will play a pivotal role in supporting the Sarbanes-Oxley (SOX) and CCAR CFO Attestation...  ...the financial reporting control environment and improve operational efficiency. This role will focus on wholesale lending... 
    Operations

    JP Morgan Chase

    Chicago, IL
    2 days ago
  • $200k - $250k

     ...DescriptionCADDi US Management Inc. seeks a Vice President of Customer Success in Chicago, IL. This person will lead the Customer Success function for CADDi’s U.S. operations, managing strategy, operations, and team execution to ensure clients achieve measurable value... 
    Operations
    Full time

    CADDi

    Chicago, IL
    4 days ago
  •  ...peer-to-peer with VP and C-suite contacts on our largest accounts, and has done this before - built a team, installed a commercial operating model, and driven results against a revenue target.Key Responsibilities Lead and develop a team of vertically aligned Enterprise... 
    Operations
    Full time
    Temporary work
    Work at office
    Shift work

    Echo Global Logistics

    Chicago, IL
    3 days ago
  • $212.5k - $250k

    Job TitleVice President, Finance & People Systems and StrategyJob Description SummaryCushman...  ...technology executive to serve as Vice President, Finance & People Systems and...  ...responsibility for the strategy, systems operations, data, and innovation agenda spanning both... 
    Operations
    Minimum wage
    Full time
    Flexible hours

    Cushman & Wakefield

    Chicago, IL
    3 days ago
  •  ...ambient warehouse, temp-controlled storage, VAS, and transportation into a single integrated solution.Work with ITS and Roadtex operations and pricing teams to validate solutions operationally before proposals go out.Use the Echo enterprise account base to identify cross... 
    Operations
    Full time
    Contract work
    Temporary work
    Work at office

    Echo Global Logistics

    Chicago, IL
    2 days ago
  •  ...relations communitiesDrive mindshare and market share gains across agencies through consistent and strategic coverage plans.Partner with operations organization to set proper expectations with customers and super serve their needsDevelop presentations to corporations and... 
    Operations
    Full time
    Temporary work
    Flexible hours

    iHeartMedia

    Chicago, IL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Vice President Operations. Be the first to apply!