Dental Office Manager

Preferred Search Group is partnering with a well-established, private dental practice in Carlsbad, CA with a high-volume, HMO-heavy patient base. We are looking for an experienced and proactive Dental Practice Manager to lead the team, optimize daily operations, and help drive practice performance and patient experience.

Position Overview

The Practice Manager will be responsible for overseeing the day-to-day operations of the practice, ensuring efficient workflow, strong team collaboration, and continuous improvement in key performance areas. This role requires a hands-on leader with strong communication, organizational, and management skills, as well as a deep understanding of dental practice operations.

Key Responsibilities

Daily Operations & Leadership

• Lead and coordinate the morning huddle, reviewing daily schedule, production goals, hygiene, and treatment plans
• Actively manage daily patient flow, ensuring smooth coordination between front office, hygiene, and doctor teams
• Monitor check-in/check-out processes to maintain efficiency and a positive patient experience
• Work closely with the Treatment Coordinator to identify opportunities to add treatment to meet and exceed monthly projections
• Serve as a primary leader and point of contact for team members throughout the day

Team Development & Collaboration

• Conduct weekly huddles with each department (front office, hygiene, clinical) to assess performance and identify areas for improvement
• Foster a positive, accountable, and collaborative team culture
• Address operational challenges and implement solutions as needed

Performance & Reporting

• Review monthly KPIs, including production, collections, ROIs, retention, and overall practice performance
• Identify trends, opportunities, and areas for growth
• Work with leadership to implement strategies that improve efficiency and profitability

Schedule

• Monday – Friday 7:30 AM – 4:30 PM

• Previous experience in dental practice management or a similar leadership role in dentistry
• Strong understanding of dental operations, scheduling, and patient flow
• Experience managing teams, HR functions, and payroll
• Excellent communication, leadership, and problem-solving skills
• Familiarity with dental software, specifically Eaglesoft
• Ability to thrive in a fast-paced, high-volume HMO environment (REQUIRED)