Customer Service Cashier

Customer Service Position

The primary responsibility of the Customer Service position is to provide superior customer service to all passengers and generating sales ensuring customer needs. Your role is to create a first-class experience for all of our passengers and build repeat customers through excellent service and promotions.

Responsibilities & Essential Duties include but are not limited to:

• Answer incoming telephone calls from the general public and provide information
• Generate sales and offer outstanding services
• Sell and issue boarding tickets to passengers
• Respond to customer inquiries with accurate, up-to-date information
• Strong customer service skills with the ability to resolve conflict
• Read, write, and communicate effectively in English and Spanish
• Flexibility to work nights, weekends and holidays
• Other tasks assigned by the Terminal Supervisor
• Baggage duties as needed
• Bilingual English / Spanish