Service Cashier - Group 1 Toyota Southwest Houston

Job Description

Job Description

Overview

Group 1 Toyota Southwest Houston is hiring for a Service Cashier — a key customer-facing role responsible for finalizing service transactions and ensuring a smooth, positive checkout experience for our service customers.

This position supports the service department by accurately processing payments, coordinating with service advisors, and maintaining a high level of customer satisfaction in line with our standards.

Responsibilities

• Always maintain confidentiality of company and customer information
• Inspect service repair orders and parts invoices for accuracy and completeness
• Reconcile repair orders and ensure proper documentation
• Calculate charges for materials, labor, taxes, and warranty as applicable
• Collect payments (cash, check, or authorized charge) and provide receipts/change
• Document charge purchases per office policies
• Complete accounting sections of repair orders as directed
• Accumulate and submit all closed repair orders and invoices daily
• Handle and account for daily cash transactions
• Return customer keys upon payment and direct them to their vehicles
• Answer service department calls, transfer appropriately, and take messages when needed

Qualifications

• Strong customer-service experience is required
• Excellent verbal and written communication skills
• Professional appearance and strong work ethic
• Positive attitude with high energy
• Exceptional customer service abilities
• Self-motivated and proactive
• Ability to thrive in a process-driven environment

In addition to competitive pay, we offer our associates the following benefits:  

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities