Director of Quality Strategy - North America

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.

The Role


Join Veeva as we bring the power of modern, cloud-based quality management to new industries. As Director, Quality Strategy, you will lead the growth of Veeva's QualityOne business, helping companies simplify, standardize, and modernize quality processes through a single, unified cloud platform.

We're looking for a leader who can connect the dots across product, marketing, sales, and services to shape a cohesive market strategy. You understand the challenges of quality and manufacturing in regulated industries and can translate them into actionable digital transformation initiatives powered by Veeva QualityOne.

In this role, you'll act as a trusted advisor and industry thought leader on digital quality transformation, shaping customer strategies, building executive relationships, and guiding organizations on their journey to modernize quality management. Your mission is to position Veeva as the category leader for unified quality solutions across industries.

This is a remote position based in the United States. Candidates should be located near a major airport and able to travel as needed.

What You'll Do

• Lead customer-facing engagements to drive successful business outcomes for both Veeva and the industry
• Expand and sustain the market for Veeva's QualityOne applications across key industry segments
• Provide thought leadership and strategic guidance to field teams while building trusted relationships with senior quality executives
• Define go-to-market strategies, positioning, and adoption plans for QualityOne across new and existing customers
• Partner cross-functionally across sales, services, and product teams to ensure customer success throughout the lifecycle
• Represent Veeva at industry conferences, webinars, and publications as a leading voice in digital quality transformation
• Build and strengthen relationships with industry partners and professional associations

Requirements

• 5+ years of experience growing and scaling a technology or consulting business, ideally in enterprise software or digital transformation
• 5+ years of experience with digital technologies in manufacturing and quality, with deep knowledge of the Quality Management Systems (QMS) space
• Proven ability to communicate with and influence executive stakeholders - including Heads of Quality and IT leaders - on digital quality strategy
• Strong strategic thinking and cross-functional collaboration skills
• Willingness to travel for customer engagements

Nice to Have

• Industry experience with GMP quality content, training management, quality systems, manufacturing, or quality control
• Experience leading global sales or commercial teams to drive strategic growth
• Established executive relationships and a track record of building trusted customer partnerships
• Recognized thought leadership with published insights or speaking experience in the Quality and Manufacturing domains

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• If moving to the interview stage, our process is as follows:
  1. A conversation with the hiring manager
  2. A personality assessment
  3. A practical case exercise
  4. A final conversation with our group's Senior Leader
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $125,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at View email address on click.appcast.io .

Work Where It's Best for You


Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.


Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.


We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.


Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.


Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.


When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.


Work at Veeva. Work where it's best for you.