Help Desk Specialist: Tier 1-2 IT Support & End-User Help
NALLEY CONSULTING
Nalley Consulting is seeking a Help Desk Representative at SOUTHCOM HQ in Doral, FL / Off-site. The role requires a Bachelor's degree in IT/CS or 3 years of equivalent IT support and hands-on experience with Windows, macOS, and cloud/on-prem IT support. Strong ticketing skills and customer service are essential. Responsibilities include resolving Tier 1/2 tickets, device provisioning, asset tracking, and providing remote end-user assistance. Knowledge of JIRA or ServiceNow is preferred. #J-18808-Ljbffr NALLEY CONSULTING
Vacancy posted 3 days ago
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