BIM Support Specialist II

Job Summary Responsible for assisting in the development and implementation of the overall Building Information Modeling (BIM) process as it relates to software application and project support. Regularly engages with design teams to train staff, enhance project performance and generally support the users. Provides support to users utilizing the firm’s helpdesk ticket submittal system, iHelp. Works diligently to improve the dynamics of the BIM initiative through progressive thinking, testing, and implementation of applications. Performs other BIM application related tasks as necessary to maintain optimal performance of the process. Essential Functions Understand and embrace the firm’s vision for the implementation and optimization of building information modeling (BIM) within all aspects of the firm’s services and market sectors. Communicate among all parties within the firm involved with using BIM/3D applications to keep everyone informed of changes, updates, etc. Troubleshoot application issues and communicate solutions to the users; log issues into a database for future reference. Outline application profile and setup for installation on BIM workstations to maintain consistency and optimization. Create, coordinate, and conduct ongoing BIM/3D training for operators at all levels of experience. Maintain and update the firm’s production manuals with training documentation and videos. Investigate items of significance to the BIM application and keep abreast of current trends in the computer/BIM industry. Assist Design Technology Manager with software upgrades and deployments. Maintain all aspects of plotting for BIM models and documents in regards to optimization of plotting solutions. Communicate with IT group any plotting needs including hardware, software, licensing and maintenance. Work to develop, update, and maintain the firm’s BIM content library and standards with direction from the Design Technology Manager. Assist in the implementation of a documented process for the production of 3D modeling as part of the delivery of engineering services. Assist other BIM support members with help tickets. Provide technical guidance to other BIM Support team. Knowledge, Skills, and Ability Requirements Knowledge: Thorough knowledge of Microsoft Office (Word, Excel, Outlook). Proficient knowledge of Revit. Proficient knowledge of AutoCAD. Proficient knowledge of BIM and 3D modeling. Proficient knowledge of Navisworks. Proficient knowledge of Autodesk Construction Cloud. General knowledge of engineering theories and methodologies. Skills and Abilities: Judgment and Decision-Making Skills – ability to make reasoned judgments that are logical and well thought out, constructively questioning and analyzing information in order to make the best conclusion. Interpersonal Skills – ability to interact positively and work effectively with others. Technical Writing Skills – skilled in summarizing or explaining technical information in a clear, concise, and accurate way, communicating the point intended. Customer Focus – dedicated to meeting expectations and requirements of internal and external customers; acts with customers in mind and establishes relationships gaining their trust and respect. Comprehension – ability to understand information, ideas, and direction presented in writing and/or verbally communicated. Written Communication Skills – ability to clearly deliver a message through written words using correct grammar, spelling, and punctuation. Speech Clarity – ability to speak clearly and in a common language so that others can understand you. Detail-Oriented – ability to achieve accuracy and thoroughness when accomplishing a task; pays attention to details and is able to understand what caused a certain outcome. Visualization – ability to produce an image mentally and use that information in designs. Training Skills – ability to enhance the job performance of colleagues through teaching; assist colleagues in the development of necessary knowledge, skills, and competencies to improve future performance. Minimum Qualifications Technical school graduate with six years of related experience OR Bachelor’s degree with four years of related experience. Physical Demands Frequently/extensively use a computer for several hours at a time. May need to periodically maneuver over, under, and around barriers. Ability to lift and/or carry plans weighing up to 30 pounds. Equal Opportunity Employer SSR is an Equal Opportunity / affirmative action employer. EOE Disability/Veteran. Our mission is to make a positive difference for our clients, colleagues, and communities. #J-18808-Ljbffr Smith Seckman Reid, Inc