US Compliance - Regulatory Issue Management Senior Analyst

Senior Compliance Governance & Operations Analyst

Work Location: Charlotte, North Carolina, United States of America

Hours: 40

Pay Details: $72,280 - $117,520 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business: Compliance

Job Description:

Why Work with Us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program it's about creating a culture of compliance that will cascade throughout the organization.

The Ideal Candidate

The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.

Beyond technical expertise, we're looking for someone with an entrepreneurial mindsetsomeone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.

Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.

The US Compliance Regulatory Issue Management Senior Analyst has the following key responsibilities and desired experience:

• Supports the identification, assessment, control, and monitoring of escalated U.S. Compliance risks through the regulatory issue management process.
• Supports the governance, reporting insights, oversight and follow through to ensure identified issues receive appropriate management, remediation and corrective action.
• Has prior experience working with lines of business stakeholders to develop a culture that fosters self-identification of business and Compliance issues and can support the definition of remediation plans to mitigate associated risks.
• Supports the timely completion of impact assessment and root cause analysis in line with program standards for identified regulatory issues.
• Is Proficient in articulation of compliance risks to line of business stakeholders and understands key risk concepts and their relevance to core business practices.
• Has familiarity with evaluation of control design and operating effectiveness

The above details are specific to the role which is outlined in the general summary below. Please review Desired Skills and Experience below as you consider this opportunity.

Job Description Summary

The Senior Compliance Governance & Operations Analyst provides a range of research, analytical and/or operational process support within a defined area of the function. Supports implementation activities related to initiatives including the development of and maintaining enterprise Compliance programs. This role may interact with key stakeholders and third-party service providers to deliver Compliance programs that satisfy regulatory requirements.

Depth & Scope:

• Expected to exercise sound and expert independent professional judgment and discretion in interacting and communicating with staff and senior management of the Bank with respect to regulatory risk matters.
• Empowered to make prudent professional decisions in rendering advice and counsel to business lines or assigned areas on compliance matters and regulatory risks which may impact performance of the business and overall enterprise strategies and objectives.
• Provides responses to regulatory agencies and Internal Audit. Interacts directly and independently with auditors and regulatory agencies and provides approval for document submissions to these entities, based on professional judgment regarding responsiveness and appropriateness.
• Acts as the primary subject matter expert for certain Compliance Program elements and is expected to make decisions regarding compliance with these Program requirements and to escalate instances of non-compliance.
• Works independently as the senior analyst/subject matter expert and may coach and educate others
• Oversees and/or independently performs tasks from end to end
• Applies expert knowledge of business operations, products, services, methods and operating standards to drive unit or team performance and provides training to other team members based on expert knowledge
• Executes on more complex and/or non-standard requests
• Researches and investigates a range of operational/reporting/process issues and provides recommendations to senior management across the enterprise (including Global partners)
• Recommends and implements solutions within own area of responsibility that impact the strategies and objectives of the Department
• Coordinates/integrates work with other areas as needed
• Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
• Requires advanced technical/business/function knowledge for discipline supported
• High level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focus
• Represents the group as the lead or subject matter expert on projects/initiatives and/or at meetings across the organization

Education & Experience:

• Undergraduate degree or equivalent work experience
• 5+ years of experience

Desired Skills & Experience:

• 3+ years of relevant experience
• Experience with developing and implementing risk management frameworks and programs, such as Compliance Risk Assessment (CRA), Risk Control Self-Assessment (RCSA), issue management, controls management, monitoring & testing, program effectiveness assessments, governance of compliance documentation
• Familiarity with Compliance laws, rules, regulations, risks and taxonomies related to consumer and commercial banking, securities (broker-dealer), and wealth management
• Excellent written, verbal and analytical skills
• Proficiency in project management skills overseeing multiple concurrent workstreams
• Highly motivated, strong attention to detail, team oriented, organized
• Ability to work collaboratively with cross functional partners across the three lines of defense
• Ability to navigate a complex organization
• Adaptable and can meaningfully contribute where we have the most pressing needs
• Possesses professional maturity and awareness for how to appropriately prioritize competing priorities against aggressive timelines, and have sound judgment for how and when to escalate
• Advanced proficiency in desktop tools including, but not limited to, Microsoft Office Suite

Customer Accountabilities:

• Provides Compliance research, evaluation, operational, reporting and/or analytical support in oversight and control function to internal (Compliance) partners, in a timely manner
• Coordinates requests to and from, business (Compliance) partners and coordinates tracking and reporting of Compliance function initiatives and programs
• Prepares and delivers summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders
• Recommends responses to enterprise Compliance Program questions and immediately escalates any sensitive issues according to departmental procedures
• Analyzes data and draw conclusions to meet program health reporting requirements
• Analyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify Compliance - related gaps, issues and enhancements
• Proactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate

Shareholder Accountabilities:

• Contributes to various activities and processes as assigned
• Adheres to enterprise frameworks or methodologies that relate to activities for own business area
• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
• Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area
• Protects the interests of the organization