HR Manager

Job Type


Full-time

Description

HR Manager

DoubleTree by Hilton Hotel Portland | Portland, Maine

At DoubleTree by Hilton Hotel Portland, we believe exceptional hospitality begins with an exceptional team. As part of the StepStone Hospitality family, we are committed to creating a welcoming, engaging, and rewarding workplace where our team members can grow, thrive, and deliver memorable guest experiences.

Conveniently located just minutes from Portland International Jetport and next to the Maine Mall, our property offers an exciting opportunity to make a meaningful impact in a dynamic hospitality environment.

We are seeking a passionate, people-focused HR Manager to lead our human resources initiatives, champion employee engagement, and partner with hotel leadership to build a strong, service-driven culture. From attracting top talent and developing future leaders to fostering positive employee relations and creating engaging team experiences, you will play a key role in shaping the employee experience from hire to retirement.

If you love hospitality, enjoy building relationships, and are passionate about helping people succeed, we invite you to become part of our team!

Key Responsibilities

• Lead all aspects of the hotel's human resources operations, ensuring alignment with company policies, employment laws, and organizational goals.

• Drive recruitment and talent acquisition efforts, partnering with department leaders to attract, select, and retain exceptional hospitality talent.

• Oversee onboarding and orientation, creating a welcoming first impression and setting new team members up for success.

• Serve as a trusted resource for employees and leaders, providing guidance on employee relations, conflict resolution, performance management, and workplace concerns.

• Administer employee benefits, maintain accurate personnel records, and oversee HRIS processes, reporting, and documentation.

• Partner with department leaders to identify training opportunities, strengthen leadership capabilities, and support employee growth and development.

• Champion employee engagement, recognition, and retention initiatives that foster a positive, inclusive, and service-oriented workplace.

• Plan and coordinate monthly team events, celebrations, and engagement activities that bring our team together and recognize their contributions.

• Ensure compliance with federal, state, and local employment laws, maintaining confidentiality and promoting consistent HR practices.

• Oversee employee documentation, exit interviews, and separation procedures while identifying opportunities for continuous improvement.

• Collaborate with hotel leadership and StepStone Hospitality to implement HR best practices and support overall business performance.

If you are a proactive HR leader who enjoys making connections, solving problems, and creating a workplace where people feel valued, we would love to meet you!

Why Work With Us?

At DoubleTree by Hilton Hotel Portland, you'll have the opportunity to make a difference, build meaningful relationships, and grow your career with StepStone Hospitality. As part of our team, you'll enjoy:

• Competitive salary

• Medical benefits

• 401(k) options with company match

• Hilton and StepStone Hospitality hotel discounts

• Monthly team events and employee engagement activities

• Career growth and professional development opportunities

• A welcoming and collaborative team environment

• Convenient access to Portland International Jetport

• A location near shopping, dining, and the attractions of the greater Portland area

• We Offer Daily Pay!

#ZR

Requirements

Requirements

• Previous hotel or hospitality HR experience preferred.

• Experience supporting one or multiple properties is a plus.

• Demonstrated experience in employee relations, recruitment, onboarding, and benefits administration.

• Previous experience with an HRIS; Paylocity experience preferred.

• Working knowledge of federal, state, and local employment laws and HR best practices.

• Strong communication, organizational, and problem-solving skills.

• Ability to handle confidential information with discretion and professionalism.

• Ability to build trusted relationships with employees and leaders at all levels.

• Strong organizational skills and the ability to manage competing priorities in a fast-paced environment.

EOE : All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.