Program Support Assistant (OA)

Program Support Assistant (OA)

The Program Support Assistant (OA) provides technical and program support on all administrative and management functions including but not limited to: planning, programming, assessments, inspections, budgeting, training, data processing, personnel, equipment, property and logistics management, reporting and general office management. The Program Support Assistant (OA) is responsible for tracking financial, personnel, supply, contracting, procurement and other administrative transactions for the department. Major duties include but are not limited to:

• Assists with personnel management functions in recruitment and staffing, incentive awards, employee relations, and training.
• Prepares various personnel action and recruitment forms to be submitted to human resources.
• Performs necessary research related to human resources management issues.
• Makes recommendation to the AC in projecting staffing plans, appraisals, and training requests.
• Maintains service organizational chart and functional statements/position descriptions.
• Prepares and monitors various workload and cost reports.
• Analyzes each cost item pertaining to labor, training, travel, space requirements, equipment, pay estimates for contractors, supplies, purchases, etc., to determine proper sequence required for each action.
• Develops monthly variance reports and submits to the Administrative Officer for review and approval.
• Coordinates the submission of reports of survey, budgets, management briefing, and other similar reports from the subunits.
• Monitors fiscal resources of the organization, assisting the Administrative Officer in projection.
• Prepares requests for replacement or new equipment with appropriate justifications.
• Maintains office equipment, prepares requests for repair, and processes documents necessary for payment.
• Serves as the focal point in the office for processing training requests.
• Schedules and monitors program meetings, to include development and communication of agendas and minutes.
• Assists the AO with studies of quality improvement, manpower, space, and equipment utilization.
• Assists management and technical subject matter experts in various subunits with collecting data and metrics that are leveraged within a variety of operational reports that support the program and/or the combined organization's routine needs.
• Establishes protocols for incoming data, organizes computerized data sets, and retrieves computerized data.
• Performs work related to the acquisition and/or development of program information and resource materials/personnel.
• Identifies and conducts special project needs.
• Establishes, implements, and monitors control and filing systems for documents, pending actions, and completed actions.
• Maintains calendars and schedules meetings/appointment.
• Assists with the planning, coordination, and implementation of special event activities and development of informational handouts, brochures, and guideline materials.
• Interprets VA administrative policies, assists in developing or implementing local policies, defining administrative requirements and/or providing advice to management on related issues.
• Provides general clerical public contact support services such as answering the telephone, referring visitors, or providing information about the office, its functions, and standard operating procedures, as well as similar information.
• Processes incoming and outgoing materials such as correspondence, reports, emails, memoranda, and other forms of written communication.
• Performs other related duties as assigned.

Work Schedule: Monday - Friday, 8:00am to 4:30pm PST

Telework: Not authorized.

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant (OA)/ PD902260

Relocation/Recruitment Incentives: Not authorized.

Critical Skills Incentive (CSI): Not approved.

Permanent Change of Station (PCS): Not authorized.