Receptionist / Administrative Assistant

Receptionist Position

As the first point of contact for our clients, visitors, and staff members, the Receptionist plays a crucial role in providing excellent customer service and maintaining a positive image of the firm. This position requires exceptional communication skills, attention to detail, and the ability to handle multiple tasks simultaneously.

Responsibilities:

• Greeting and welcoming clients, visitors, and staff members in a warm and professional manner
• Answering phone calls, screening, and transferring calls to appropriate individuals within the firm
• Managing and distributing incoming and outgoing mail, faxes, and courier deliveries
• Scheduling appointments, meetings, and conference room bookings
• Maintaining the reception area's cleanliness and ensuring it is well-stocked with necessary supplies.
• Assisting with administrative tasks, including photocopying, scanning, and filing documents
• Collaborating with other administrative staff to ensure seamless operations and support for attorneys.
• Maintaining confidentiality and professional standards and ethics.
• Assisting with other general office duties and projects as assigned by supervisors.

Job Qualifications:

• Proven experience as a receptionist or in a similar customer-facing role
• Excelling verbal and written communication skills, with a friendly and courteous demeanor
• Strong organizational and multitasking abilities
• Knowledge of legal terminology, procedures, and law firm operations is preferred but not mandatory.
• Strong problem-solving skills and the ability to remain calm and composed under pressure.
• Exceptional interpersonal skills and the ability to work effectively in a team environment.

To apply, please send your resume and cover letter to Vanessa Keys.