Premium Audit Supervisor

Overview Shared Services — Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidiaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that help businesses manage risks with confidence. Job Description Premium Audit Supervisor is responsible for overseeing the day-to-day operations of the premium audit team, ensuring timely, accurate, and compliant audits of policyholders. This role supervises audit staff, including analysts and coordinators, manages workflow, ensures quality control, and provides training and support to direct reports. This position reports to the Premium Audit Manager and plays a critical role in maintaining audit standards and fostering team development while helping the audit department meet its goals. Responsibilities Team Leadership and Supervision Supervise a team of audit analysts, audit coordinator, internal auditors and audit vendors Monitor and manage workloads, audit assignments, and productivity levels to ensure timely audit completion Provide guidance, coaching, and performance feedback to audit staff Assist in recruiting, onboarding, and training new team members Audit Oversight and Quality Control Review audits for accuracy, completeness, and compliance with internal guidelines and regulatory guidelines Address and resolve escalated audit disputes or customer concerns Collaborate with the Premium Audit Manager to develop and implement audit policies and procedures Process Improvement Identify opportunities to streamline audit processes and improve efficiency and quality Assist with automation efforts, system enhancements, and audit tool implementation as needed or available Maintain awareness of regulatory and industry changes affecting premium audit practices Reporting and Communication Prepare regular reports on audit performance metrics and team productivity Communicate effectively with internal departments, agents, and policyholders Support the Premium Audit Manager in strategic planning, budgeting, and audit program development Qualifications Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent experience Strong knowledge of workers’ compensation, general liability, and commercial premium audit practices Minimum 4 years of premium audit experience; PAAS, ISO, or NCCI coursework preferred Experience managing third-party premium audit vendors Solid management fundamentals: scheduling, prioritizing, coaching, and performance feedback Excellent attention to detail, communication, and time-management skills Highly collaborative, solution-focused, and able to thrive in a fast-changing environment Proven ability to deliver results, work independently, and exercise sound judgment Committed to continuous learning and professional development Strong talent mindset: able to identify, hire, develop, and mentor team members Team-oriented leader who builds morale, empowers others, and supports succession planning Skilled at resolving conflicts objectively and communicating thoughtful, well-prepared feedback Demonstrates curiosity, self-awareness, and a collaborative working style Equal Opportunity We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical), race, religious creed, sex, sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy Notice. Benefits We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities. #J-18808-Ljbffr Argo Group