Clinical Care Coordinator

Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.

Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.

Job Summary

Position Title: Clinical Care Coordinator

Job Summary: The Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being.

Responsibilities

Clinical Support:

• Perform patient triage to assess and prioritize medical needs.
• Assist healthcare providers with in-house procedures such as EKGs and PFTs.
• Ensure examination areas are sterile, organized, and properly equipped.
• Sterilize and autoclave medical instruments; uphold infection control protocols.
• Track and manage inventory of medical supplies; ensure adequate stock.
• Maintain accurate documentation for equipment usage and procedures.

Care Coordination & Patient Advocacy:

• Build and maintain positive relationships with patients, caregivers, and care teams.
• Conduct in-person assessments to evaluate medical and social needs.
• Develop and implement individualized care plans in collaboration with providers.
• Promote timely access to care and increase preventive care utilization.
• Schedule medical appointments and coordinate transportation.
• Educate patients on community resources and refer as needed.
• Act as a point of contact, advocate, and resource for patients and families.
• Maintain detailed, up-to-date patient records and coordination logs.

Qualifications

Qualifications

• Certification as a Medical Assistant (CMA or RMA) required.
• Associates Degree
• Experience in patient care coordination, case management, or community health.
• Strong understanding of infection control and clinical protocols.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work collaboratively across clinical and administrative teams.

Preferred Skills:

• NHA Certification (e.g., CCMA/CMA - Certified Clinical Medical Assistant)
• Computer savvy - Word, Excel, PowerPoint, Adobe
• Bilingual Spanish strongly preferred

Pay Rate: $22.00-$25.00

Location: Required to be in Bronx-based office location 5 days a week

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.