Desktop Support Analyst

Elevance Systems

Desktop Support Analyst Multiple Locations - Re no, Nevada, Indianapolis, Indiana, and Culver City, California (3 Openings) Onsite Responsibilities and Requirements

Minimum 5 years direct experience as Desktop/Onsite Support/Local IT Engineer
Strong Microsoft Operating System installation, asset management and troubleshooting

skills • Strong experience in troubleshooting MS Office applications (Outlook, Word, Excel, PowerPoint, etc.) • Strong desktop support knowledge including hardware, software, and networking concepts

Log all calls on the call logging system
Respond to inquiries from staff and help them resolve any hardware or software problems
Maintain a log of any software or hardware problems detected
Support users in the use of computer equipment by providing necessary training and

advice

Administer hardware maintenance for all desktop IT equipment
Assists in maintaining the operating system and security software utilized on the network,

including the addition of new users to the network and establishment of rights and privileges • Refer more complex support issues to the IT Manager Skills / Attributes Required

Relevant desktop support experience within a commercial environment
Expert level knowledge of Microsoft Office suite

Please send your resume and salary requirements to View email address on click.appcast.io

Apply

Vacancy posted 17 hours ago

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