Senior QA & Training Lead - Onboarding & Quality Analysis
Prodapt
Prodapt is seeking a Senior QA & Trainer to support Field Operations by onboarding and training new agents. The role requires an individual who can enhance agent skills in service activations, troubleshooting, and quality monitoring. The ideal candidate should have a proven training background, technical support experience, and strong communication skills to coach and evaluate team members effectively. #J-18808-Ljbffr
Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the Senior QA & Training Lead - Onboarding & Quality Analysis in Richardson, TX vacancy
- ...interview or in-person onboarding requirement to... ..., Developers, QA teams, product partners... ..., perform causal analysis, and track issues... ...requirements. Provide training, mentoring, and... ...of experience in Quality Assurance,... ...training, or acting in a lead or advisory QA role...QualitySeniorBank staffWork at officeLocal areaRemote work
- ...Product Senior Associate Unleash your expertise in product development and optimization... ...delivery lifecycle Write clear, high-quality product artifacts (requirements, epics, user... ...day-to-day work (drafting, summarizing, analysis support, and productivity)...QualitySenior
- Aligned Data Centers in Plano, Texas, seeks a Quality Assurance Specialist to enforce QA/QC policies and manage contractor oversight. Candidates must have... ...365. The role involves extensive collaboration, trend analysis, and ensuring equipment readiness. An emphasis on...QualityFor contractors
$53 - $56 per hour
A leading technology consultant is seeking a Quality Manager for a contract position in Plano, TX. This role demands deep expertise in automation tools, BDD/TDD practices, and developing test frameworks to ensure high quality across web and API platforms. Ideal candidates...QualitySeniorHourly payContract work- ...Consumer Web Software QA Lead Requirements: Knowledge / Experience in use of HP Testing Tools (Quality Center 11.52, Unified Functional Test (UFT 12.52), Performance... ...implementation of test plans ~ Defect Management and Analysis ~ Excellent communication (written,...Quality
- ...Plano, Texas. The role requires a strong operational mindset with HR experience. You will oversee onboarding, benefits administration, and compliance while ensuring high-quality HR operations. Ideal candidates will possess critical thinking skills, effective communication,...QualitySenior
- Benchmark Mortgage is looking for a Sr HR Operations Specialist to ensure high-quality execution of HR operations. This full-time position involves staffing, onboarding, employee relations, and benefit administration in a fast-paced environment. Ideal candidates will have...QualitySeniorFull time
- .... Role Overview The Senior QA & Trainer plays a dual role... ...focus will be on onboarding and training incoming agents, ensuring... ...the role transitions into quality monitoring and analysis, with ongoing responsibility... ...collaborate with Team Leads on agent improvement...QualitySenior
- ...strong background in Onboarding, Servicing, and... ...design, engineering, and QA teams to deliver high-quality product features on... ...Develop and deliver training materials for internal... ...with the ability to lead cross-functional... ...Confluence) and data analysis tools (e.g., Excel,...QualitySenior
- Compliance and Operations Risk Test Lead Join our dynamic team to navigate complex risk landscapes and fortify technology governance,... ...efficient testing framework, contributing to the seamless delivery of quality outcomes. Job Responsibilities Conduct comprehensive testing...QualitySenior
- ...journey Identify data gaps, quality issues, and integration... ...including Salesforce Evaluate and onboard new analytics tools and... ...insights and recommendations to senior leadership in a clear,... ...Familiarity with Python or R for data analysis and automation Knowledge...QualitySenior
$59k - $103k
...GLOBALFOUNDRIES (GF) is a leading global semiconductor... ...of Role: The Senior Accountant, Corporate... ...issues, improve data quality, and enhance Fixed Assets... ...efforts. Contribute to onboarding new teams by preparing... ...and supporting training on GF’s Fixed Assets policies...QualitySeniorLocal area- A leading technology company is looking for a Senior Payroll Administrator who will oversee accurate payroll administration across multiple states in the US and Canada. In this role, you will act as a subject matter expert on payroll regulations, establish procedures to...QualitySenior
- QA Manager at GBC Food Services Job Overview The Quality Assurance (QA) Manager is responsible... ...QA team leads, food safety specialists... ...recruitment, training, and onboarding of new QA... ...compliance reports to senior leadership. Act... ...and root cause analysis (RCA). Education...QualityFull timeWork at officeLocal area
$123.5k - $206.75k
...Observability Architect is a senior technical leader... ..., safety, and quality signals across... ...The architect leads the convergence of... ...Drive root-cause analysis for quality failures... ...regression signals across training, fine-tuning, and... ...observability onboarding for agent...QualitySeniorShift work- ...Salesforce nCino QA Automation Lead Locations: Charlotte NC/ Plano TX/ Addison TX/ NJ Employment... ...and Cucumber (BDD), driving shift-left quality practices. ~ Validate Salesforce Apex... ...management, triage, and root cause analysis with developers, business analysts, and...QualityFull timeShift work
- ...Senior Product Delivery Associate Be at... ...within the Client Onboarding and Service (COS)... ...Responsibilities Lead interviews, call... ..., abandon rates, QA pass rates, and... ...rubrics covering quality, factuality, helpfulness... ..., business analysis, service design, consulting...QualitySenior
- ...Senior Product Associate In Validation Services... ...discovery, and market analysis. Partners with cross... ...and streamlines client onboarding processes, ensuring efficient... .... Develops high-quality collateral, tracks... ...lifecycle. And their industry-leading solutions facilitate...QualitySenior
$87.7k - $100.1k
A leading financial institution is seeking a Senior Risk Associate in Plano, TX, for roles in regulatory onboarding. The candidate will manage client onboarding processes, ensuring compliance with regulatory requirements while providing exceptional customer experiences....SeniorRemote jobWork at office- Valor Intelligent Processing, LLC is seeking an Experienced QA Supervisor in Addison, TX. This role involves overseeing QA analysts, driving service quality improvement across multiple BPO campaigns, and ensuring compliance with client standards. The ideal candidate will...QualitySenior
- ...Senior Analyst, Customer Success Operations We are seeking... ...facing organization, spanning Training & Knowledge, Customer Support... ...visibility, executing high-quality analysis, and supporting data-driven... ...will directly influence how we onboard, train, support, and retain...QualitySenior
- ...Lead Architect A career with us is a journey, not a destination. This could be the next... ...of a team that works to develop high-quality architecture solutions for various software... ...patterns and principles ~ Hands on building onboarding experiences, self service and assisted...QualitySenior
- ...stability, efficiency, and quality with robust Consumer... ...Analytics Associate Senior in Corrections and Remediation Team, you will lead data-driven solutions that... ...turnaround time for analysis and testing. Design and... ...Establish and maintain onboarding and offboarding processes...QualitySeniorWork experience placement
- ...Senior Program Quality & Mission Assurance Engineer This position is an onsite role in Plano, Texas. What You Will Do:... ...relationships related to Mission Assurance and Quality. Lead and perform root cause analysis, facilitate corrective actions, and implement closed...QualitySeniorContract workWork experience placement
- ...needs evolve. During initial training, additional visits may be required... ...-on learning and a smooth onboarding experience. URBAN SCIENCE... ..., ensuring accurate and high-quality data. Assists management... ...years' experience preferred) for Senior Consultant level...QualitySeniorApprenticeshipWork experience placementLocal area
- ...Controls Execution Senior Associate Unlock your potential in... ...framework across the Client Onboarding business in North America. You... ...Business Control Managers and lead control initiatives supporting... ...issues and perform root cause analysis Partner on procedural and...Senior
$87.21k - $125.27k
...Senior Data Scientist The Data Science team uses data-driven... ...clients through building industry-leading analytical solutions. We... ...producing trustworthy and high-quality outputs that influence the decisions... ...with the application or onboarding process specifically, please...QualitySeniorTemporary workFreelanceFlexible hours- ...project estimates and status reports. 6) Conducts project meetings and is responsible for project tracking and analysis. 7) Ensures adherences to quality standards and reviews project deliverables. 8) Recommends and takes action to direct the analysis and...QualitySenior
- ...Compliance And Operations Risk Test Senior Specialist Join JPMorganChase to drive excellence in compliance and risk management. Leverage... ...and accountability will ensure the seamless delivery of quality outcomes. You will be responsible for assessing the control environment...QualitySenior
- ...CERT: Position: Senior Quality Engineer (... .../SUPPLIER OR SOFTWARE QA Location: Plano,... ...Senior Quality Engineer to lead quality initiatives and... ..., providing guidance, training, and performance feedback... ...including root cause analysis and implementation of...QualitySeniorFull timeRelocation
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior QA & Training Lead - Onboarding & Quality Analysis. Be the first to apply!
Related searches
- senior manager process engineering Richardson, TX
- senior manufacturing engineer Richardson, TX
- senior manager clinical operations Richardson, TX
- senior lead project manager Richardson, TX
- senior manager quality engineering Richardson, TX
- senior device engineer Richardson, TX
- senior full stack developer Richardson, TX
- senior planner Richardson, TX
- senior hvac project manager Richardson, TX
- senior strategy analyst Richardson, TX

