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Senior QA & Training Lead - Onboarding & Quality Analysis

Prodapt

Prodapt is seeking a Senior QA & Trainer to support Field Operations by onboarding and training new agents. The role requires an individual who can enhance agent skills in service activations, troubleshooting, and quality monitoring. The ideal candidate should have a proven training background, technical support experience, and strong communication skills to coach and evaluate team members effectively. #J-18808-Ljbffr

Vacancy posted 11 hours ago
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