Retail Account Representative (Full-Time | Entry Level)

Job Description

Job Description

Position Overview

GTL Management is currently hiring a full-time Retail Account Representative to join our growing team near Elk Grove Village, IL. This entry-level position is ideal for individuals who enjoy working with people, providing excellent customer service, and building professional skills in a fast-paced retail environment.

As a Retail Account Representative, you'll interact directly with customers, answer questions about products and services, assist with account enrollments and order processing, and deliver a positive customer experience. We provide comprehensive paid training, ongoing mentorship, and clear opportunities for advancement based on performance.

Position Requirements

• Previous retail, customer service, hospitality, or sales experience is preferred but not required
• Strong communication and interpersonal skills
• Positive attitude and professional demeanor
• Organized, dependable, and detail-oriented
• Self-motivated with the ability to work independently and as part of a team
• Full-time availability
• Reliable transportation to assigned retail locations

Key Responsibilities

• Greet and assist customers in a professional and friendly manner
• Explain available products and services based on customer needs
• Process customer orders, enrollments, and account information accurately
• Deliver exceptional customer service during every interaction
• Maintain up-to-date knowledge of products, services, and promotions
• Meet individual and team performance goals
• Attend scheduled meetings, training sessions, and team development activities
• Represent our clients professionally while maintaining company standards

What We Offer

• Competitive Weekly Pay
• 100% Paid Training
• Performance-Based Bonuses and Incentives
• One-on-One Coaching and Mentorship
• Opportunities for Advancement into Leadership and Management
• Travel Opportunities
• Weekly Team Events
• Supportive, Team-Oriented Work Environment

Who Should Apply?

We welcome applicants from a variety of backgrounds, including retail, hospitality, food service, customer service, warehouse, recent graduates, and individuals looking to begin a long-term career with opportunities for professional growth.

No prior industry experience is required—we'll provide the training and support you need to succeed.

Location

This is a full-time, in-person position. Applicants should be local to the area or able to reliably commute.

About GTL Management

GTL Management partners with nationally recognized brands to provide professional retail sales and customer support solutions. We believe in promoting from within and investing in our employees through hands-on training, mentorship, and career development. Our team is built on integrity, collaboration, and a commitment to delivering exceptional customer experiences.

GTL Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

About GTL Management, Inc.

GTL Management, Inc. is a results-driven sales and marketing firm focused on delivering personalized customer acquisition solutions for a diverse portfolio of clients. We’re all about big goals, strong teamwork, and creating an environment where people actually enjoy coming to work. With a foundation built on integrity, collaboration, and continuous development, we help both our clients and our team members win.

Company Description

About GTL Management, Inc.\r\n\r\nGTL Management, Inc. is a results-driven sales and marketing firm focused on delivering personalized customer acquisition solutions for a diverse portfolio of clients. We’re all about big goals, strong teamwork, and creating an environment where people actually enjoy coming to work. With a foundation built on integrity, collaboration, and continuous development, we help both our clients and our team members win.