Integrations Specialist - HCM - Workday

Integrations Specialist - HCM - Workday

The Integrations Specialist - HCM - Workday will work closely with Human Resources (HR) team to ensure that the primary asset of the company – people, and the data related to them is appropriately integrated across multiple systems for successful business outcomes. Responsible for understanding the business requirements related to Workday and the connection to external vendors and platforms ensuring alignment with systems such as HCM, ERP and ADP. Responsibilities may range from creating reports that are needed for the integrations, monitoring and resolving external/internal integration connections, setting up and updating existing integrations. Works in a cross-functional team environment and collaborates effectively to implement and maintain solutions.

Responsibilities:

• Partners with various organizational stakeholders (HR, Accounting, Payroll), leads the work to create technology solutions to support or improve key HR processes and policies, ensuring effective integration and use of HR technologies. Manages, maintains, configures, and implements integrations including support. Troubleshooting of incidents. Ensures integration compliance, security, and licensing where applicable. Creates and maintains documentation, procedures, and policies. Designs, builds, tests and supports internal and external Workday integrations. Designs business processes and custom report development.
• Monitors and proactively addresses any issues, seeks opportunities to enhance system process and improve user experience. Tracks, schedules, plans, and executes on scheduled upgrades. Serves as a technical point of contact for assigned projects, including solution design, technical documentation, implementation and production support.
• Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans. Communicates system risks to key senior stakeholders.
• Investigates, triages, and troubleshoots escalated issues and system outages. Performs root cause analysis and exercises appropriate problem management strategies.
• Manages vendors during incidents, enhancements, or maintenance of the application. Working on a range of system integration initiatives involving Workday connecting to external vendor systems.

Requirements:

• High school diploma or GED required
• Bachelor's degree in business administration, HR Management, Information Systems, and/or Computer Science preferred
• Workday HCM Core Certification or other relevant Workday Module Certifications and mandatory experience in Workday integrations
• Minimum five (5) years of experience in HR Business Systems, Applications Management, and/or related field
• Minimum four (4) years of experience solution design, requirements gathering for HCM and business process framework, configurable security, calculated fields, custom fields, BIRT, XML/XSLT/JSON
• Minimum four (4) years of experience with Workday integration technologies - enterprise Interface Builder (EIB), Workday Studio – inbound and outbound, Cloud Connect (PECI, CCW, CCB)
• Minimum four (4) years of experience Workday Prism and Core Modules, experience building extensions using Workday Extend, knowledge of Middleware tools and payroll integration
• Advanced skills with Workday integration technologies
• Advanced skills taking leadership role within requirement gathering and building integrations
• Strong understanding of HR business processes
• Superior communication skills with the ability to relate to both technical individuals and senior managers
• Excellent analytical thinking and problem solving /solutioning skills, be able to manage complex implementations and project budgets