Facilities Manager

Facilities ManagerThis role is for the Facilities Manager at an upscale development (retail/entertainment/dining, etc). The Facilities Manager has overall responsibility for the successful operations of the property and onsite coordination, assistance, and general oversight for various phases of construction projects occurring onsite. The ideal candidate will be both a strategic leader and a detail-oriented executor. We work in an entrepreneurial environment, so the candidate must possess the ability to pivot and evolve, and to make decisions in a rapidly moving environment. An orientation toward customer service is also paramount as we work to serve our customers, our tenants, and our communities. The day-to-day work of the Facilities Manager is highly cross-functional in nature with particular coordination with the General Manager onsite and Tenant Coordinator at Corporate.Key position accountabilitiesManaging day to day operations of the property, including but not limited to disruptive construction work (both LL and T), deliveries, snow removal, landscaping, trash removal, contracted cleaning services, contracted security services, physical plant and systems.Plan, organize, and monitor the scheduling, completion, and documentation of Preventative and Corrective Maintenance for both Tenant and base building related equipment. Ensure that all maintenance records are kept up-to-date and maintained as requiredBuild relationships with key local partners/officials such as Building Department, Fire Safety, Board of Health, Police Department, DOT, and Emergency Services.Establish good relationships with + support tenantsWork alongside onsite management team members, tenants, and Tenant Construction to create a healthy "onboarding" experience for new tenants getting to know the area and for local tenants getting to know WS.Partner with internal construction + development teams to build and maintain the property, including identifying improvement opportunities in an effort to always make our center(s) best in classIn partnership with the GM, build & manage the property's Common Area Maintenance ("CAM") budget and critically evaluate financial trade-offs. Select great + knowledgeable vendors and negotiate the best dealsResponsible for partnering in the oversight of the construction process related to tenant build outs and building development on property.Plan review, specifically related to constructability with an eye on items that will be a maintenance concerns post-construction. Both LL and T plans should be reviewed with an eye towards what could impact aesthetically, such as sidewalk and/or sidewalk modifications.Prepare reports after any site visit for distribution to the construction team to highlight progress, concerns, and onsite conversations, with pictures included.Overseeing day to day construction activities as a partner to the Construction team, including daily check-ins with contractors, attending weekly Owner, Architect and Contractor ("OAC") meetings, schedule monitoring, ensuring specifications and GC Rules & Regulations are being strictly followed (both Landlord and Tenant), and coordination of all aspects that impact the property, specifically other tenants. Coordinate and oversee tenant upgrades throughout term of the Lease on behalf of corporate team, which may include but not be limited to the replacement of HVAC equipment, storefront repairs or minor modifications/renovations of the space.Partner with insurance companies + lenders on property related itemsManage vendors including contracts, insurance requirements, and day to day optimization of staffing and staff performanceOversee large expense projects on property from RFP to completionUnderstand role is public-facing and requires nurturing of key relationships with the entire communityPerform assessments to assist in the development of long-range capital plans and budgetStay abreast of lease terms for both new and existing tenants to understand maintenance obligations and the effects those obligations have on the day to day operations of the center.Serve as a member of the Manager on Duty ("MOD") rotation (1 weekend day per month)RequirementsEnthusiasm, entrepreneurial initiative, and a strong work ethicStrong organizational skillsClear, concise communication skillsDesire to work hard & with a strong sense of urgencyA team playerCan-do, optimistic attitudeOrientation toward innovation and trying new thingsConsistent focus on optimization and improvement (both self-improvement and the work)High ethical standards and integrityProficiency in computer skills, including Microsoft Office, Word, Excel and OutlookGeneral proficiency in reading construction drawings. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.General knowledge of construction means and methodsAbility to identify deficient work by general contractors and provide resolution.Desire to adapt to and embrace new technologyAbility to handle multiple projects simultaneously +ability to prioritize tasksComfort with ambiguity and adaptability to changeOccasional out-of-state travel is requiredCuriosity – comfortable asking questions, seeking answers from colleagues.Customer Service OrientedAbility to manage adversityEducation and experienceCollege degree requiredExperience in property management, construction, or store management preferredExperience working in a fast-paced, rapidly evolving workplace