Business Outcome Analyst - Sr Manager

Join Atlas Air Worldwide. Move the World with Us!

At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we're built on a foundation of safety , service excellence , integrity , innovation , teamwork , and responsibility . With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we're driven by purpose.


If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.

The Senior BOA is focused on driving delivery in a complex squad or project environment by clarifying requirements, removing obstacles and facilitating workflow and helps ensure the promised outcomes are delivered. This role combines elements of business analysis, agile delivery leadership, project management, facilitation, and operational coordination. The individual is expected to go beyond traditional business analysis focused solely on documentation and requirements gathering, while also contributing more strategically than a facilitative-only Scrum Master or delivery-focused Project Manager. The successful candidate serves as a pragmatic leader who understands business strategy, organizational priorities, and strategic objectives. They are great communicators and work as bridges between the product owner, project managers, stakeholders and the squad. They facilitate the squad planning and retrospectives to ensure the squad is delivering reliably and is constantly improving. The squad does not report to them, and they must be the champions of building a self-managing team and not creating a single point of failure in themselves. They coordinate the work of more junior BOAs working with them as well as coaching and growing those BOAs.

Values and Behavioral Standards: To ensure the effective communication and application of company values and behavioral standards, as stated in our company "Code of Conduct" policy, and to respond appropriately in the event of any known departure.

Major Job Accountabilities:

• Work with product owner and squad/project to groom and prepare the backlog into stories ready to be worked on
• Facilitate squad/project planning at an enterprise level
• Ensure squad/project follows the Atlas system of work
• Works closely with the portfolio team to support planning and updates
• Facilitates communication between all key squad stakeholders including dealing with challenging stakeholders in politicized environments
• Facilitates and champions squad/project delivery rituals (e.g. scrum ceremonies etc)
• Champions a self-managing team culture
• Facilitates workshops for clarifying problems, identifying solutions and driving aligned decision making in complex enterprise contexts and with challenging stakeholders
• Ensures decisions and key milestones are well documented
• Ensures squad/project artifacts are effective and well organized
• Documents process maps and value streams at a cross functional and enterprise level
• Able to research topics and produce white papers or decision papers to support decisions for complex enterprise problems
• Supports squad in developing and maintaining suitable delivery metrics
• Support Application Development Chapter Lead in implementing an engineering culture
• Support Portfolio Senior Director in implementing an adaptive human centric system of work

Qualifications and Experience:

• Degree or equivalent experience
• 5+ years of experience as a business analyst, project manager, scrum master or product manager
• 3+ years' experience in an agile delivery culture
• Experience with ERPs or Enterprise Platforms as a product is a plus
• 1+ years' experience delivering applications within an automated CI/CD SDLC
• Airline or logistics experience an advantage but not essential

Skills

• Experienced influencer and storyteller with very good Oral/Written communication skills
• Skilled Workshop facilitation in complex environments
• Flexibility to adapt to a fast-paced work environment
• Critical thinking skills
• Self-motivated
• Team player
• Able to build a high performing team culture
• Able to coach more junior team members and stakeholders

Special demands:

• The role will require frequent (~monthly) domestic travel and occasional (annually) international travel

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking "EEO Is The Law" .

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package.

Pay Range

$114,000-$154,000 USD

At Atlas Air Worldwide , we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.