Assistant General Manager

Assistant General Manager Lead an amazing team and a beloved neighborhood bakery‑cafe to sweet success. Inspire and celebrate your team, partner with the General Manager in overseeing operations, delight guests every day, and grow the business while taking ownership of hiring, training, and development at your location. What’s In It for You? Competitive pay & eligible for quarterly bonuses Free on‑shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance & pet insurance 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more Responsibilities Support the General Manager by making key decisions and problem solving. Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning. Support the hiring, on‑boarding, and training of new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team. Assist with managing team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met. Partner with the General Manager to create subject matter experts within your bakery‑cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors. Work as a team to ensure every guest is delighted by the quality of our food, service, and our team. Build engaging relationships that lead to long‑term, loyal guests as part of the bakery‑cafe’s management team. Follow operational procedures designed to ensure your bakery‑cafe successfully executes all company strategies and initiatives. Ensure team members follow company policies and procedures and comply with all federal, state and local regulations. Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards. Assist your General Manager in maintaining the bakery‑cafe’s overall costs and inventory. Help build our Culture of warmth, belonging, growth, and trust. Qualifications Minimum age: 18 years. 1+ years of restaurant management experience preferred. ServSafe certification (or ability to achieve). Proven ability to drive positive results through strong business acumen. Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast‑paced environment. Flexible hours including nights and weekends in a fast‑paced environment with shifting priorities. Commitment to background check requirements. Physical Demands: Ability to lift, carry, push, or pull objects 50 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Equal Opportunity Employer: Disabled/Veterans #J-18808-Ljbffr