AREA SALES MANAGER

Job Title

What We Offer:

Competitive starting wages, health, dental, vision and other benefits, DailyPay, 401k, paid training, paid PTO, referral program, discounts at all Kinseth Hotel Corporation hotels and restaurants.

Summary:

Must have sales and/or hospitality experience. Able to travel 40% of the time. Experience with CI/TY, Delphi FDC, and/or Delphi Standard Sales Systems preferred, but not required. Multi brand experience preferred, but not required. Prior management of a sales team preferred, but not required.

Essential Responsibilities:

• Increase sales efforts & revenues for hotel through growing, finding & booking Groups & LNR's
• Work with Corporate Director of Sales and/or SR Regional Director of Sales on schedule
• Work with Regional Sales Team on all properties, growing revenues and post all activities for properties in a recap to Basecamp
• Regularly plans travel and sales and marketing activities for individual property visits and communicates with individual General Managers and Director of Operations.
• Plans, documents and post his/her weekly schedule via Basecamp & shares calendar with corporate sales staff
• Assist new and existing General Managers and provides support and sales assistance.
• Performs outside sales calls individually on selected accounts and new business sources.
• Performs outside sales with General Managers in their local markets. Coaches and trains General Managers as needed in conducting outside sales calls on selected accounts and new business sources.
• Assists with new property ramp-up where necessary.
• Conducts Sales Audits when appropriate.
• Work with and support KHC Revenue Staff
• Work & Train front desk staff on sales items, everyone sells
• Set up individual sales call and production goals with individual General Managers.
• Monitors and ensures General Managers are actively performing sales calls and activities and reporting weekly using the KHC Select Service Sales Track Report (Weekending Thursdays at 4 PM).
• May negotiates rates and services on behalf of the General Managers based upon the predetermined rate strategy of the individual hotels.
• Researches and stays familiar with individual communities and markets.
• Coordinates and documents quarterly marketing plans with individual select (limited) service General Managers.
• Monitors and ensures General Managers are participating in select service marketing projects and initiatives.
• Coaches General Managers in local community involvement. CVB, Chamber, local groups, and associations.
• Coordinates and Plans Internet / GDS Marketing Initiatives.
• Participates in sales blitzes and promotions.
• Performs regular sales audits when relevant.
• Personal participation in designated trade and travel organizations.
• Dissemination of information as to market developments and competitors' activities.
• Preparation of regular and special reports as may be required by the Corporate Director of Sales and Director of Operations.
• Prompt response to all inquires from customers.
• Assure credit and deposit policies are adhered to.
• Complete expense vouchers as outlined by corporate travel department and hotel accountant.
• Develop special promotional packages and programs as assigned.
• Insure a positive public relations image with local communities.

KHC Policies:

Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety, and performance standards. Employees must also maintain a professional image and report to work as scheduled.

Supervisory Responsibilities:

Directly supervises 1-4 employees in the Sales Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring and appraising work performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience:

Associate degree (AA) or equivalent from a two-year college and 3-5 years' experience; or bachelor's degree and one to two years related experience; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

Franchise specific certification if required by the franchise of the business unit. Must have valid driver's license and proof of insurability.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend, or twist; smell; and to push, pull or lift over 10 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.