Stylist

Role Overview A Chloe Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience. Responsibilities Consider the importance/frequency in which these are performed when listing. Duties less than 5% of overall time should be combined. Essential duties (daily and occasional) Direct reports and business areas to cover Relationships: Clients/Co-workers/Management/Vendors Other tasks and duties as requested by manager. A Client Relationship Owner Delivers exceptional customer service and takes pride in developing long-term relationships Is aware of CRM targets and actively engages in all actions to reach them Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe Consistently captures client data and takes notes of all qualitative information Knows their portfolio of customers, and in particular, the VVICs and VICs they handle An Omnichannel Business Partner Has the ability to offer excellent customer service and delivers strong business performance Uses all omnichannel services available to grow sales Is aware of store and individual sales and KPIS targets and actively engages in all actions to reach them Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO Consistently works to achieve given sales, KPIs and CRM targets Is aware of local trading environment and competitors' activities An Operations Excellence Supporter Ensures impeccable store environment, BOH, and grooming at any time of the day and supports colleagues and managers Proactively informs SM/ASM of any structural repair needed in store to always ensure a luxurious environment Implements all guidelines related to store and BOH management and participates in inventories Supports after sales clients and follows up to ensure impeccable after sales service Complies with established Richemont policies and standards Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Company sponsored health, dental, drug, and vision programs. Income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Paid time off. A maternity leave top-up program. Access to the employee assistance program. Volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Expected Hourly Range: $21-$24/hr Salary will be determined based on relevant skills and experience. #J-18808-Ljbffr Richemont Iberia SL