Lead Medical Support Assistant
US Department of Veterans Affairs
VA Careers - Medical Support Assistant
Duties Include:
- Assuring coverage of all areas of responsibility
- Demonstrating and educating on internal and external customer service
- Conducting ongoing reviews to ensure quality of work
- Ensuring accurate and timely scheduling of appointments
- Providing guidance to staff members to include changes in policies and procedures
- Distributing and balancing workload
- Creating and maintaining employee work schedules and appointments
- Orienting and providing on-the-job training for new and current employees
- Ensuring all training requirements are met
- Organizing the work structure of his/her assigned areas
- Acting as liaison between staff in order to resolve day to day conflicts.
Work Schedule: Monday-Friday, Administrative hours
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Vacancy posted 4 days ago
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