Document Processing Specialist

Job Description

Job Description

ABOUT BRAILLE WORKSBraille Works is a family owned, Christ-centered company and one of the nation's leading providers of reading materials for people who are visually impaired and blind. We are dedicated to Making the world a more readable place™, delivering high-quality, accessible documents for clients in healthcare, finance, and education. SUMMARYDocument Production Team Members are responsible for producing accurate digital documents and transcription output in alignment with documented standards, client specifications, and assigned priorities.This is an execution-focused role with responsibility for meeting defined productivity, accuracy, and quality targets while completing work in the correct sequence to support SLAs.Team Members operate within structured workflows, apply standards consistently, and seek clarification when needed. This role does not include ownership of workflow decisions, quality standards, or process design. REALISTIC JOB PREVIEWStructured, repetitive, detail-focused workSteady, consistent pace for extended periodsDaily productivity and accuracy expectationsNot a creative or flexible workflow role ESSENTIAL FUNCTIONS AND RESPONSIBILITIESProduce accurate, high-quality document output and transcriptionComplete work in required sequence, including rush prioritiesReview and proof work for accuracy and complianceMeet productivity, accuracy, and quality targetsFollow workflows and formatting standardsSeek clarification and escalate issuesApply feedback and improve performanceMaintain focus during repetitive, detail-oriented workAdapt to new systems and process updates QUALIFICATIONS AND SKILL REQUIREMENTSStrong attention to detail and accuracyAbility to follow structured workflowsComfortable in deadline-driven environmentsStrong time management and focusBasic computer skills (Microsoft Office)Reliable and consistent work habits SCHEDULE & WORK ENVIRONMENTFull-time, Monday through Friday40 hours per week8-hour shifts scheduled between 6:00 AM – 5:00 PMOnsite production environmentOvertime as needed PHYSICAL AND MENTAL DEMANDSAbility to read, review, and process written and digital documents with high accuracyAbility to view and interpret text and formatting on screens for extended periodsSustain focus on repetitive, detail-oriented tasksConsistent use of computer and office equipment INTERVIEW PROCESS & PAY DETERMINATIONOur hiring process is designed to assess both technical ability and overall fit:Application reviewInitial interviewComputer-based skills assessment (required)Final interview (if applicable)Starting pay begins at $15.50 per hour PRE-EMPLOYMENT REQUIREMENTSComputer -based skills assessmentCriminal background check and client-required screeningDrug screening (in accordance with applicable law) EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENTBraille Works is an Equal Opportunity Employer. We are committed to providing a workplace free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. ADA & REASONABLE ACCOMMODATION STATEMENTBraille Works is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the position. Applicants requiring accommodation during the application or hiring process should notify Human Resources. ACCESSIBILITY COMMITMENTThe organization is committed to accessibility and inclusive practices. We strive to ensure that our workplace, communications, and digital content are accessible to individuals with disabilities and comply with applicable accessibility standards.