Dispatcher

We are seeking a detail-oriented direct hire Dispatcher in Fort Myers to manage incoming phone calls and coordinate hot-shot delivery requests to ensure our client meets dealer needs as efficiently as possible. This role also provides essential support for daily warehouse and office operations. If this sounds like you apply today!

salary: $39,520 - $39,520.01 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Handle all incoming phone calls in a professional and courteous manner
• Manage hot-shot drivers to ensure the delivery of high-quality, efficient service
• Assist walk-in customers by providing excellent service and addressing their battery needs
• Handle and balance invoices generated during daily operations
• Follow up with our largest customers on a weekly basis to ensure total satisfaction and verify that battery supply levels are adequate
• Provide assistance with warehouse and office duties as required
• Perform other duties as assigned
  
  
  
  
• Qualifications
• Proficiency in Microsoft Office products, including Outlook and Excel
• strong knowledge of the local geographical area
• Excellent communication and customer service skills
• Proven ability to multi-task
• Previous experience in telephone and dispatch operations is preferred
• Must be able to work effectively in a team environment

Role

• Works under general supervision
• Accountable for maintaining high individual accuracy
• Shared responsibility for outgoing inventory
• Must demonstrate a positive attitude at all times

Work Environment

• This role is based in an office environment but involves regular exposure to battery warehouse conditions, including moving equipment, mechanical parts, fumes, airborne particles, and toxic or caustic chemicals
• Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects
• Must be able to regularly lift and/or move up to 50 lbs without assistance
• Use of PPE may be required

The essential functions of this role include:

• manual lifting up to 50lbs
• standing for 8 hours at one time

Skills

• Customer Service
• Customer Relations
• Multi-tasking
• Dispathcing
• Phones
• Communication
• Microsoft Excel
• Invoices

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.